This is a shelter now Its a great place the only thing that sucks is that the food they serve is nasty! And sometimes they give you your meat not fully cooked over all the rooms are nice and air conditioning is provided no mini fridge only for special accommodations.

Closed indefinitely. Smart, upscale boutique on edge of Koreatown and Flatiron. Excellent beds, shower and linens. Service is pro and presents a casual unstuffy style. Bartender rates high for original creations. Helpful concierge and door staff. Close to transit and Broadway is hop and skip. Restaurants range from fancy pizza to deluxe steakhouses and convenient quick markets.

AMAZING HOTEL! The hotel is a real delight , I just adore the contemporary decor that creates a mood to relax during your stay , however while we were staying one if the lifts wasnt working not a disaster but a minus to the hotel . Hotel Chandler is in a perfect location for a sightseeing trip with the empire state building round the corner and many amenities near by . The hotels restraunt is definitely worth a visit and the Michelin star is well deserved! Overall a GREAT hotel to support all your needs while on a trip to the brilliant BIG APPLE!

As an impromptu visit to NYC, I was searching hotels on our drive up from Jersey. This had the best rates and stars match, so I called and booked. No ridiculous security fee (50 bucks). They have valet parking, but we found a street spot. Our room was super cute. A nice bed, clean floors and bathroom. Super cute minibar. I read reviews that the rooms were small, but I didn't think so at all. Some reviews say its not luxury. Well if you are looking for a shower with a touch screen and marble floors, this is not it. It was clean and modern and super close to Times Square.

In addition, the front desk service was wonderful. Shout out to Angel! We will definitely be back.

Great location, comfy rooms that are good for two people. Nice 24hrs lemon 🍋 and hot water station in the lobby. Much better if a tea/coffee facility be provided in the room or even just the water boiler.

I chose it for the location.

Nice hotel; honest staff. My main point is that I left my wallet in the room when I checked out. I phoned about one half hour later. They found the wallet, with a few hundred dollars cash, some credit cards, etc., and returned it to me intact.

The rooms were on the small side but that was all I wanted. This is not a fancy or glitzy hotel but it's totally clean, well-run, and comfortable. I expect to stay there again.

So the place is nice and cozy and very close to empire state building..."BIG YES". Absolutely you will love to stay here. 24 hours free coffee and lemon water in night hours is good service too. The only down point is the bathroom - washroom area is smaller than usual causes inconvenience for big guy like me. Othet than that everything is perfect.

My wife and I stayed at the Chandler in early Aug 2017. We arrived at the hotel about an hour before the advertised check in so after determining that our room would not be available we decided to wait in the lobby. Our first impression on the hotel was from the chairs and carpet in the lobby, near coffee area. The chairs were badly worn and both the chairs and rug were very dirty. This really gave us a poor first impression of the hotel. We wondered at that time what the room would be like considering the rating that the hotel had and comments we read from others.
We were actually pleasantly surprised with both the cleanliness and amenities in the room. The staff were both friendly and helpful.

In closing, I would like to suggest that the area of the lobby where the chairs are located be updated with chairs that are easier to keep clean and the rug be either deep cleaned more often or removed. The cleanliness of the lobby has a big impression on hotel guests and this area does not do justice to the other parts of the hotel.

Best hotel I've ever stayed at. Ashantay at the front desk was very nice and helpful. The doorman remembered my name when I returned from lunch and offered to get my luggage for me. Told him I had some work to do first and the library was a wonderful area for that. The bed was very comfortable and the shower was great. Very good coffee. The only negative thing I encountered was that I couldn't get the lights to turn on around the bed but I'm sure that could have been solved by the staff if necessary.

I must say this was an excellent experience. Coming from a small town in Canada we were not sure what to expect. We were pleasantly surprised at the kindness and helpfulness of the staff. A big shout out to Fabio, Michael and Adonis for making our stay at Hotel Chandler amazing. We were treated like royalty. We will definately be coming back here and making recommendations to our friends. The hotel was also in a great spot in the city. Everything we wanted and needed was all very close making the "New York minute" a reality.

Beautiful place to stay! Everyone is so welcoming, kind and helpful. Coming from Canada we used all the advice we could get, which made our trip absolutely amazing. The whole entire staff was super helpful during our full stay!! Would love to come back!

Stayed in a double, double bed room which was on the small side, but clean and we'll laid out. No view but very convenient location just a short walk from the Empire State Building. Staff were polite and helpful and made me feel very welcome.

This place is amazing and in a great location. The service was above and beyond. We just mentioned we were there for our Anniversary and they gave us a great bottle of wine for free. Then our room had a leak or something in the bathroom; the bellman was up no less than 5 minutes after telling them to help move us to another room. They really knew how to treat their guests.

A recently renovated hotel with a spacious restaurant- dining room. Elevators are incredibly slow and the AC unit in room was annoyingly loud. Staff was attentive and helpful, trying their best to ensure that guests have a pleasant stay.

Wonderful hotel with helpful and friendly staff. Great location. Room was clean and quite spacious for a NYC room.

Smart, upscale boutique on edge of Koreatown and Flatiron. Excellent beds, shower and linens. Service is pro and presents a casual unstuffy style. Bartender rates high for original creations. Helpful concierge and door staff. Close to transit and Broadway is hop and skip. Restaurants range from fancy pizza to deluxe steakhouses and convenient quick markets.

Great location! Came here for an audition for the school right around the corner so perfect choice. The rooms are quite small and the bathrooms are too however the beds are comfortable and everything is extremely clean and taken care of. Loads of closet space for 2 people shared room as well, more than enough. The service is extremely friendly and conversational, no problems there. I was able to walk to Broadway, Times Square, SoHo and many more locations right from the hotel! Very much in the center of everything. Good choice for a week or two trip to NYC! :)

Staff were very accommodating, courteous and professional.

The hotel itself is run down a bit. But most of all, it's very poorly insulated from the street noise. They do provide free earplugs though, which is nice.

Steps from the Empire State Building, Koreatown, I night stay again.

The AC was not working on a warm day. They said an engineer was trying to fix it. Some front desk staff seemed more helpful than others. The room and bathroom were exceptionally tiny...Too small for two people and luggage.

Front desk staff was great. We had made an error during reservation of room and they upgraded us to a suite when they learned it was our 20th wedding anniversary. Room was spacious, clean. Linens felt luxurious. Would revisit and highly recommend!

We paid for a deluxe room with a queen size bed through Expedia. Room was spacious, but the bed could be more comfortable and the washroom cleaned better. Found some errant hairs in the tub. Otherwise, decent location close to Penn Station, Empire State Building and Madison Square Park.

Every single employee was so helpful. We stayed 3 nights there and saw many familiar faces. The 24 hour coffee provided is delicious and well-appreciated. At noon they put out water with lemons and oranges in it for the guests. We had our car parked in the garage, and it was brought to us when we were ready to leave. All we had to do was call them 45 minutes in advanced while we were still exploring the city, and when we arrived at the hotel our car was already at the door.

Nice old hotel. Nice small bar. Perfectly located between Empire State building and Flatiron.. Unfortunately major construction next door has building under scaffolding. And you can imagine the noise.

Great location, wonderful service and good-sized rooms by Manhattan standards. Good coffee in the lobby. Be forewarned about the noisy construction currently outside and also within the hotel, which might make a nap or sleeping late a problem. I asked for a quiet room and they put me on a good side of the hotel. Other than that, a good experience.

Rooms we nice and staff is very friendly. A/C didn't work, but a repairman was called for and responded within a half hour. Pillows are very firm, but bed is comfortable.

This quaint boutique hotel has all the comforts that you need when staying in NYC and the plushest towels that I have ever used! The beds are very comfortable and service is fantastic. It's a great home away from home and very central to everything you would want to do in Manhattan.

The staff do so much to make guests comfortable. I rarely see this level of service and attentive care at any hotel. The Chandler is a lovely place to stay and I would gladly book another stay here for my next visit to the city.

I stayed here for my birthday. The staff was great and the rooms were clean. They even gave me a small gift for my birthday as a thank you for choosing their hotel to stay in on my birthday weekend. Jamole was great!! I would definetly recommend staying here and I look forward to coming back.. The best weekend ever..

Room is nice and roomy, but the view is a wall off the building next door. Location is very central and convenient

I really like this hotel. Very friendly staff and comfortable beds. We where four adults in a room whit two beds. I recommend you to stay here

Very enjoyable hotel. Well located with friendly staff. Good free coffee in lobby.

Amazing hotel for the price and the location! Size is in line for being in Manhattan. I've stayed in smaller. They also have an award from Forbes on the door for being a best hotel. You can't beat it!

Good location close to Herald Square and public transport links. 15 minutes walk to Times Square. Building work nearby can be noisy. Good staff.

The Hotel Chandler stole my heart this summer. I stayed there while I did a two-week intensive program, and I lived in this hotel for a whopping 15 days!! The rooms are small, but you quickly get used to the amount of space. The beds are comfy, the rooms are clean, and the shower is great too. I loved how the staff and I established a daily rapport and we'd say good morning or good evening every day. The free coffee and tea was also a huge plus and life saver for those early starts, and the chocolates and turn down service!? Amazing. If I had to be critical of anything, the elevators are a bit slow, but that's pretty much it.

I actually will be going back to the Hotel Chandler this month, and can't wait to see everyone! It felt like a true home base while I was in NYC. So excited!

The bar inside the Chandler is a quiet oasis tucked away from the hustle of NYC. The bartender was very friendly and knowledgable of the drinks she had. Its a nice place to stop on by if youre staying at the Chandler or just in the neighborhood.

Excellent service, clean rooms, very chic. Brilliant location. AC is a bit loud. All the staff have been so polite and helpful. I will definitely be back!

Good rooms and very cooperative staff. The best feature is the guided tour on foot. You must not miss the tour...
I'm giving 5 stars mainly due to this tour.

Extremely nice and helpful staff, the room was immaculate, comfortable bed, beautiful shower. For a smaller hotel in the downtown area they were more than accommodating. Everything was quite brilliant and I would definitely book again when in the area.

The facilities are extremely dated and it appears that no renovations were attempted. Furniture is all out and dated, creeks when opened. My room was small and there was dust prevalent on nearly all surfaces. Our reservation was for 2 rooms. The other room wreaked off smell from the restaurant below. Beds were mediocre at best. The carpet was stained throughout and extremely dated. I have NO idea why this hotel is rated as high as it is. Beware that there is a "new" tower with "premium" rooms that very well may be much nicer than the regular hotel. However, unless you are booking a suite, you will be stuck in the same awful rooms we were. There are much better options in the area for the same cost. Avoid at all costs.

Great place ! Loved it. Great rooms

Clean, new, modern, classy. Staff was on point. Only issue was waiting a while for the valet to get the car. I can't be sure if it was an issue with the hotel staff or the valet parkers, but 40 minutes to get the car seemed excessive.

Excellent staff comfortable rooms just wish they had decalf in the lobby