Had a lovely stay here. Customer service was brilliant and the rooms were very clean and tidy. Only downfall is how small the showers are there isn't much room and the setting is very powerful to get any hot water.

What a lovely and an accommadating hotel, we were even given a trundle for a family member for two nights. Wonderful service. Would definitely stay here again. Thank you.

Room isn’t very large and pub next door was loud... but the room was lovely, bathroom was immaculately kept. Hotel had beautiful stained glass and an old but historic feel. Lobby smelt amazing, staff was helpful and walking distance to good food, pubs, landmarks and museums!! Will go back!

Extremely clean. Bed very comfortable. Very friendly and helpful staff. Very good breakfast. Hotel is little dated but the positives certainly outweighed this. Handy for West End shows and Euston.

My 12-year-old daughter and I stayed at the hotel for five nights. The hotel is very cute and clean. The staff is amazing and very friendly. Available for any question and request 24X7. The location of the hotel is excellent. A rich and delicious breakfast. It was really fun. Guys, thanks so much for hosting.

Oh My God, So small room, the bed is very small I was so afraid that I might fall. Housekeeping good, breakfast just OK. No air conditioning present.. phew..

Staff in Restaurant so helpful & pleasant . Food quality good . Rooms need an update. Beds way way too small . Noise level due to windows was annoying during the night / morning . Location was good.
First hotel I have stayed in that when checking out wasnt asked had we had a.pleasant stay . Most unusual .

Excellent customer service team. Very accessible location - close to Holborn Underground and several buses ply the route. Walking distance from key locations such as the busy Oxford Street

A fantastic place in central London close to many attractions and good for business visits as well. Good rooms with full English breakfast.

A very small hotel. We registered for two rooms for 3 persons (each), we arrived at a very late hour and found out that one of the rooms was not prepared with a third bad it took 15 minutes for the staff to arrive to the room, asking me to set the sofa/bad myself, I refused so the guy did it and it took another 20 minutes... (while the kids falling asleep standing). We received rooms in a different floor, a room above the other (the hotel has only one room that contains 3 people per floor).
The rooms floor was horribly creaking, once my sons walked gently in their toom (the floor above us) we could hear each one of their steps and map each son's location in the room.
The hotel location is very good.
Breakfast was good.
Staff mostly nice.

I stayed in this hotel for a total of 3 nights. The hotel is located rather near the Holborn train station, and there is a direct train from Heathrow airport to the station. Room was a little small but bearable. Toilet was decently sized but it drains too slowly, and overflows sometimes. As someone with low expectations for a stay, the room satisfied my needs.

Very nice stuff. Good breakfast. Small but clean rooms. Overall positive experience

Comfortable hotel in the city centre. Very polite staff

Rooms are nice a little noisy from the streets below, but the bed is comfortable. Iron and board held in the room with kettle. No plug near the bed though.

Food was nice, except the cooked English breakfast a bit greasy and but a good selection of cereal fruit and pastries make up for it.

People very nice. Even when our family member threw up at the breakfast table! Rooms clean but very small. Americans be aware in-room toilets are small, no washcloths provided, shower stalls tiny. Food in restaurant is really, really good. If you ask front desk for "Band-Aids" be sure to enunciate well. The sweet young lady first brought out a dish of mayonnaise! After changing my noun to "bandage" and circling one finger around the other, she blushed and we all got a vigorous chuckle over it. Many wonderful people have immigrated to U.K. English is still second language for many/most. Be prepared and please be patient with them.

Not a bad place for a cheapish stay in London. Room looked a little tired, but ok for the central London price.

Very good all round service. Very pleasant staff.Thank you

A truly world-class hotel experience. Yes, the building is older, and with that comes issues, but the rooms are well kept, the location is great, and the service unsurpassed. Breakfast is quite good.

Greg and Giovanna at the front desk were so helpful when we arrived. Thanks to air travel setbacks, we arrived 18 hours later than expected. Although my husband had contacted our travel agent via email about our airline woes, we didn't know what to expect when we arrived. When my husband and I walked into the lobby, Greg and Giovanna knew right away who we were, why we were checking in at 8 am, and had our room ready. Greg offered us a complimentary hot breakfast to help our stay in London start off right, which I am incredibly grateful for. A hand written note was waiting in our room to thank us for choosing the Bloomsbury Park hotel. Not only is this hotel in a safe and very convenient location, it is very clean, well kept, and quiet. I couldn't be happier with our choice to stay at the Thistle, and look forward to the rest of our vacation, knowing we have such an attentive staff here.

Very friendly staff and well located but in need of a little refurbishment.

The hotel is a little bit tired, creaking floors, very slow lift. Also they are having work done which means that half of the hotel has no lift access. Which is a pain if you are on the 4th floor. Despite this the staff are fantastic.

Nice place near the city center. Comfort is ok, rooms are veery tidy and clean.

On the top floor, had to walk the last flight of stairs as the lift only goes to 6, which is fine but avoid if stairs are a problem for you. Rooms are fairly small, but no complaints really. Staff friendly.

The staff were friendly, courteous and helpful. Sadly this was not reflected in the room which was small shabby and overpriced

I stayed here for one weekend and it was okay. I guess I'm used to more expensive hotels, but this was fine. Our room stinked a bit, though.

Noisy at night. Big room though. Strange rule to close hotel after 11?!?

Clean , comfy and one of the few places you can get a quiet room and a good night's sleep.

Friendly and helpful staff. Very fast WiFi here. Convenient location; based in between Russell square and Holborn tube station. Very near British Museum. There's a Sainsbury nearby too.

I stayed here for 3 days while my wife and I were traveling through out London. The room was a little small and only had one outlets to plug things in. Other then that, the hotel is great. They let us check in early and breakfast every morning was great.

The hotel itself is close to the British Museum and many other attractions.

Central, great service and affordable rooms! I will come back! Good breakfast.

Value for money. Excellent breakfast. Lovely linen on the Queen sized bed.

Reasonable hotel very well located in central London with excellent cafés and restaurants around. Easy for business trips.

Good... beds were very comfortable and breakfast was pretty Good..lifts where very slow apart from that convenient clean rooms within a hotel located in a great area

Good clean room .. Bit noisy due to being at the front of the hotel overlooking the main road but slept well.

Friendly and welcoming staff. Clean hotel. Nice amenities. Room is a little on the small side.

Rooms are small and bathrooms cramped in the standard double. It was clean and comfortable though. The staff were friendly and helpful, but the décor in the rooms and the common areas was tired and uninspiring. The breakfast was excellent. Not enough mains sockets in the room. So by no means bad, and fair for the price, but in need of a refurbishment.

Lovely hotel v clean and breakfast was lovely lots of choices. Was given option of quieter room at the back or noisier room at the front which was nice.

The rooms are really small, but you can reach everything by foot and the service is good, so if you go on vacation and don't plan to spend much time in the hotel, I highly recommend.

Great hotel, friendly staff, rooms clean, I would recommend it and will be staying again next time I'm in London on business

Excellent location, very dated rooms in the annex (didn't see the newer rooms).

Mediocre rooms, very small and not very user friendly. Missing table space, missing hooks for towels, broken USB charger. Breakfast suffered from a lack of variety. Overall a very mediocre experience.

Good central location near Euston station for trains nationally and the other main stations in the north of London for the UK.

Hotel is modern and clean with 5 minutes walk to underground and bus links outside.

Very close to central London but book early and get good prices.

Staff were lovely and food for breakfast was good.

Eat in for dinner? I did not but why bother when there are so ooo many good Italian restaurants close by.

Good location, close enough to downtown to walk everywhere and close to the underground station. Rooms are reasonable and the staff is friendly. Easy (and cheap) ride from Heathrow.

Clean, simple. Good for price. We had a room on the fifth floor which was quiet although rather warm (it was one of the warmest days of the year). We were given a couple of fans. Not far from two underground stations, many cafes and bars in the area.

Good location. Decent rooms.
If it is the summer make sure you ask for the AC unit. They are a bit loud, but they're helpful for the heat.

Great location and the girl at the front desk was lovely. The rooms were quite small but clean, the service in the restaurant in the evening was very slow despite not many diners.

Overall we enjoyed the stay, we didn't use many of the hotels facilities as it was only a 1 night trip.

Superb hotel with excellent facilities and fantastic staff!

Single rooms are like prison cells, I could barely sleep in a 80 cm bed (room 412), it also felt filthy and old, the carpet, the stains in the walls and the bathroom which was clean but felt old & tired. Overall a very poor stay, the only highlight is the front desk staff, attentive and helpful.

Don't let the 3-star rating fool you! Great place to stay. To get more than 3 stars you now need to have certain high end features at your hotel (not easy in historic areas of London where you can't usually upgrade buildings to accommodate a roof-top pool!). There aren't many hotels better located in London worth staying in...and the others are all 2-4 times the price. Charming, historic building (best location...right by the national museum)...no generic hotel experience...you truly feel like your in London when you stay here! The staff takes care of you like you are genuinely their "guests". I took my Mom and Grandma on a once in a lifetime multi-gen trip...they took great care of us and we truly had a real "London" experience!

Very nice hotel. The location is great. The room was small but convenient, no noise. The staff is extremely helpful and the customer service irreproachable. The breakfast was very nice as well. I would definitely come back; 80% thanks to the customer service.