Country Inn & Suites by Carlson, Rochester-Henrietta, NY
4635 West Henrietta Road, Rochester, NY 14467, United States AccessCountry Inn & Suites by Carlson, Rochester-Henrietta, NY
-Complimentary breakfast with make your own waffles! -Complimentary high-speed and wireless Internet access throughout the whole hotel -Indoor heated pool
-Read It & Return Lending Library
Rooms
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Accessibility
Country Inn & Suites by Carlson, Rochester-Henrietta, NY
4635 West Henrietta Road, Rochester, NY 14467, United States
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Top 10 attractions
Facilities
Hotel
- Internet
FREE Internet access - FREE WiFi
- High speed Internet
- High speed wireless
- Transportation
FREE parking - Outdoor parking
- Front desk
24-hour reception - Baggage hold
- Express check-out
- Front desk
- Video checkout
- Work away
Business center - Business services
- Desk with electrical outlet
- Fax service
- Photocopy center
- General
Adjoining rooms - Air conditioning
- Non-smoking rooms
- Stairwells
- Hotel service
Dry cleaning - Hair dryer
- Housekeeping daily
- Ironing board
- Multilingual staff
- Security
- Accessible
Accessible facilities - Accessible parking
- Brailed elevators
- Elevators
- Wheelchair friendly
Rooms
- Bedding
Sofa bed
- Bathroom
Hairdryer
- Food & Beverage
Coffee/Tea maker - Microwave
- Refrigerator
- Entertainment
All news channel - Cable television
- CNN availaible
- ESPN available
- HBO available
- VCR player
- General
Fire alarm - Iron
- Safe
- Smoke detectors
- Accessible
Accessible room - Fire alarm with light
- Grab bars in bathroom
Recreation
- Pool
Heated pool - Indoor pool
- Pool
- Wellness
Health club - Spa
- Fitness
Exercise gym - Fitness center
- Games / movies
Video game player
Food and Drink
- Meal plan
Hot breakfast
- Special attention
FREE in-room coffee/tea
- Kitchen facilities
Ice machine
Good to know
Breakfast
- Hot breakfast
House policy
- Check-in Time: 15:00
- Check-out Time: 11:00
Cancel policy
-Because the cancel policy may vary by rate please see individual rate details for cancellation policy.
Travel with others
Children policy
1 kid ages 17 or under stays FREE
Pets are not allowed
Payment type
Languages spoken
- Chinese
- English
- French
- Hindi
- Spanish
Meetings & Events
Welcome capacity
- Number of Meeting Rooms: 1
- Number of Sleeping Rooms: 77
- Largest Meeting Room Size: 770 sq. ft.
- Largest Meeting Room Capacity: 60
Parking
- Accessible parking
- FREE parking
- Outdoor parking
Most helpful reviews - Google and TiCATi reviews 8 19 reviews
Ana DR
7 years ago – Google
10
Jason Siergey
7 years ago – Google
10
Great staff. Good breakfast. Would stay again if opportunity given.
Majid Albanaa
7 years ago – Google
6
There isn't convenience store closes, rooms are good, service is good.
Enrique Diaz
7 years ago – Google
10
Rooms were very nice and clean. Continental breakfast was great!
Shantell Jones
7 years ago – Google
5
Was disappointed about pool and hot tub my kids was really looking forward to swimming website should not say pool since the sign say it been down since December..front desk clerk was nice and helpful hotel overall was clean and well presented. Rooms was a nice size
Ryan Geyer
7 years ago – Google
7
WiFi had some issues but overall nice place
Jeremy Kehn
7 years ago – Google
8
Place is quiet and clean. Rooms are large and furnished adequately. Located just a short drive from several restaurants and taverns. Staff were friendly and helpful
Sunil Kanwar
7 years ago – Google
8
Great for families. Breakfast is included and its pretty good. There is coffee and tea available at the reception 24/7. Good pool. Lots of kids in the hotel which is nice if you're travelling with your kids- then yours aren't the only ones creating all the noise. The rooms are basic but nothing to complain about. I would stay here again if i returned to Rochester.
Bryce R
8 years ago – Google
9
Great staff, nice hotel. Would stay again.
Mark Hennessey
8 years ago – Google
5
A clean and serviceable hotel with friendly staff. Skip the breakfast. Sausage and eggs are always cold.
Matt Hoffman
8 years ago – Google
8
Rooms and service were decent. Satisfying but nothing special. Breakfast options were lacking, but the building as a whole was kept in good shape.
Travisyard Heiberger
8 years ago – Google
4
I arrived to stay one night at Country Inn & Suites in Henrietta to stay the night before moving into my college, RIT, the next day. The suites are large and fully furnished with everything you'd expect to be in a motel room. Unfortunately, the refrigerator was broken and needed replaced. Some of the drawers were locked and inaccesible. The showerhead needed replaced. I question how prepared the hotel was to have us. The breakfast in the morning was, in a word, gross. The juices and milks and things were fine, but anything prepared was either slimy or dry. In addition, I was not allowed to request an egg be made without the filling of ham and peppers. In the end, it's a mid-range hotel with low quality service. At least it was quiet, secure, and conveniently located.
Whitney Martinez
8 years ago – Google
9
I switched my reservation from the Best Western closer to Rochester city area to here and I am so glad I did. I loved the more country like setting, surrounded by trees rather than various businesses. Very nice and clean room. Wonderful staff and yummy breakfast. Would stay here again!!
Jeff Baran
8 years ago – Google
10
It was a pleasure to stay here. The front desk personnel was very friendly and polite. The rooms were very comfortable, and just as important, very clean. Breakfast in the morning was pretty good, standard warm breakfast fare. All in all I would not hesitate to recommend this place.
Lucas Wickham
8 years ago – Google
7
The rooms are comfortable, the breakfast is varied and delicious (freshly made waffles!), and the rate we got was entirely reasonable. Also, the two rooms in the suite have a door between them making them truly separate, which is really helpful when traveling with a toddler.
Raja Kuppuswamy
8 years ago – Google
8
Good value, decent hotel, good size rooms, friendly & helpful staff, nice location, free parking, free breakfast.
Closer to highways & good shopping - several shopping malls within 2 - 3 miles. Not too far from Rochester city, yet not to close (about 7 miles).
Few places the hotel can improve are it's cleanliness, breakfast and temperature control. Ottoman & chair are stained and dirty (not a good sight). Breakfast is free. Eggs and sausages are dried like rubber. If you like waffle, there is waffle station. Not able to control temperature, not sure if it's just in our room or Ali there rooms.
But overall good places to stay.
Owen Rogers
9 years ago – Google
7
The stay was great. Loved the hot breakfast each day. Wish the room was a suite.
will hall
9 years ago – Google
9
Clean, nice bed, friendly staff
Matthew Neiman
9 years ago – Google
9
Great place to stay when visiting Henrietta. Staff is friendly and courteous. Breakfast was as expected, nothing incredible but sustaining.
Sumer Sum-Sum
9 years ago – Google
10
It's hard to believe a girl like me who has a hotel phobia and only stays at select 5 star hotels across the country and abroad loved this place! Do to a new job this is where they booked me. To my surprise it was super clean, friendly and my phobia didn't bother me. The bed was comfy with everything seeming very clean. So enjoy your stay. My only issue was that breakfast wasn't the greatest, but fruit, cereal, etc. was fine.
Jacque Blanton
11 years ago – Google
9
We are from Ohio and come to New York to visit our Granddaughter and we have chosen to stay at the Country Inn and Suites in Henrietta. This is by far the best hotel that we have ever stayed at! John O'Donnell has always been so nice to us and always accomdates us, he is the nicest person. Everyone there is friendly and helpful. The rooms and facility are so clean. We get the suite because we like to spend time in the room with her and it feels like home and we feel we have quality time with her when you feel confrontable, like you are at home and this is the way we feel when we are at the hotel. Can't say enought nice things about this one:)
See you guys again real soon:)
The Blanton's
Friendly staff, clean and comfortable rooms. Nice set up and selection for breakfast.