5 72 reviews

Crowne Plaza Hartford - Downtown

50 MORGAN ST., HARTFORD, CT 06103, United States Access

Crowne Plaza Hartford - Downtown

Standing tall across the intersections of Interstate highways I-84 and I-91 is the Crowne Plaza Hotel - Hartford, The Place To Meet. Located in the "Insurance Capital", the Crowne Plaza features 350 inviting guestrooms plus complimentary high-speed Internet. Our guest rooms feature comfortable bedding and amenities to further enhance your experience as part of Crowne Plaza's "Sleep Advantage Program", designed to help you achieve a great night's sleep. Our friendly and accommodating staff will go out of their way to ensure that you have a successful and enjoyable stay. Within either walking distance or a short ride are all the major attractions Hartford has to offer whether your stay is for business, pleasure, or a little of both. The CT Convention Center, XL Center, Comcast Music Theater (formerly the Dodge and Meadows), Mark Twain House, Bushnell Auditorium, Hartford Stage, Cabela's and Wadsworth Antheneum are nearby, as well as The Hartford, Aetna, Cigna, Travelers, Citigroup, Hartford Steam Boiler, Lincoln Financial and United Health Group. Outstanding accommodations, superior guest service and a central location make us the smart choice in Hartford. Experience Hartford. Come stay with us at the Crowne Plaza Hotel - Hartford! * Hotel policy requires that the guest registered to the room must be 21 years or older to check-in, valid federal issued ID is required.

Rooms

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    On-Site parking
  • Parking
  • Transportation - local area
  • Front desk
    Airline desk
  • Car rental
  • Concierge desk
  • Express check-in
  • Express check-out
  • Late check-out available
  • General
    Interior corridors
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • FREE self service laundry
  • Housekeeping daily
  • Safe deposit box
  • Valet same day dry cleaning
  • Outlets
    Shops and commercial services
  • Travelling with others
    Pet-sitting services
  • Pets welcome
  • Accessible
    Accessible facilities
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Sofa bed
  • Special features
    Connecting rooms
  • Bathroom
    Bathrobe
  • Bathtub
  • Hairdryer
  • Private bathroom
  • Separate closet
  • Food & Beverage
    Buffet breakfast
  • Coffee/Tea maker
  • Microwave
  • Mini-refrigerator
  • Entertainment
    CD player
  • FREE newspaper
  • Pay per view movies on TV
  • Premium movie channels
  • Satellite television
  • TV
  • Video games
  • Business
    Desk with lamp
  • General
    Air conditioning controlled in room
  • Electrical adaptors available
  • Ironing board
  • Safe

Recreation

  • Pool
    Outdoor pool
  • Fitness
    Fitness center
  • Sport
    Golf
  • Tennis court

Food and Drink

  • Services
    Executive floor
  • Room service
  • Kitchen facilities
    Ice machine
  • Outlets type
    Cocktail lounge
  • Lounges/Bars

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Travel with others

Children policy
1 kid ages 19 or under stays FREE

Languages spoken

  • Arabic
  • English
  • French
  • Hindi
  • Panjabi
  • Portuguese
  • Spanish
  • Tagalog

Welcome capacity

  • Number of Meeting Rooms: 13
  • Number of Sleeping Rooms: 350
  • Largest Meeting Room Size: 4905 sq. ft.
  • Largest Meeting Room Capacity: 400

Parking

  • On-Site parking
  • Parking

Amenities

  • Flip chart and markers
  • Microphone
  • Whiteboards
  • Analog internet connectivity
  • DVD player
  • Overhead projector
  • LCD projector
  • VCR rental
  • 35mm projector
  • Group meeting discounts/packages available
  • Lectern (standing)

Environment

Property's Green Action

We believe that incorporating societal and environmental factors in our business strategy and operations will play a vital role in the long-term viability of our business and the travel and tourism sector. We manage and minimise our impact on the environment by tracking and reducing the use of energy, water and waste. We also use bio-friendly cleaning materials and promote local sustainability initiatives such as low carbon alternative means of transport.


  •  Local community involvement

Certifications

Green Engage

The IHG Green Engage system is our group-wide online sustainability program. It allows hotels to track, measure, and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.

The IHG Green Engage system:
• Measures energy, waste, and water use
• Recommends over 200 Green Solutions to reduce the impacts our energy, waste, and water use have on the environment
• Supports hotels to create environmental action plans and targets
• Promote local sustainability initiatives such as low carbon alternative means of transport
• Biodiversity: keeping the disturbance of animals, plants, and their natural habitats to a minimum. A set of recommendations aimed at preserving and protecting on-site local flora and fauna and the wider regional ecosystems has been developed. This includes advice on the management of green spaces and long-term strategies for protecting local environments.

Most helpful reviews - Google and TiCATi reviews 7 2 reviews

Thaddeus Pritchard
6 years ago – Google

5

Not the worst and not the best. They all you can eat breakfast was really worth it and the fried chicken wings plain with ranch on the side its def my go to..Got two orders one night

R C
6 years ago – Google

9

Hotel is nice and clean...has a great view. Would stay again if in the area! Front desk staff were excellent and very accommodating.

Mrs. Pumpkin
6 years ago – Google

9

I've stayed here many times in the past couple years and each time is enjoyable. It's clean yes the walls and carpet could use a new look but that's just cosmetics the hotel and staff are wonderful.

Daryl Phin
6 years ago – Google

7

Ample space provided for companies and the career fair was insight bringing in many different companies from different sectors. Had to park below and pay $4 for the hour I was there for the event. No signs or information pointing to the event but it was easy to find.

Ashish Lotangane
6 years ago – Google

7

I stayed this place once and been to the hotel restaurant twice...
I am very pleased by my stay, comfortable rooms, very nice staff and service...
Ample space for parking ...
It’s very close to XL center...

Yuansun Jiang
6 years ago – Google

9

Right off the highway in downtown Hartford. Only a 20 drive from Bradley Airport. Clean rooms even if they are starting to show their age. Service was outstanding.

xitiz bhatia
6 years ago – Google

5

At one time this would have been a great hotel but now you can see the signs of age. The decor and furniture is old. The staff was helpful, and restaurant served nice food. However, you will have to ignore the out of service elevator and closed for construction signs. Parking charge of $17 a day not included in room price.

Rob Ballinger
6 years ago – Google

10

The best thing about my stay was the young lady at the front desk. Her name is Deneisha and she was so helpful and sweet.

Mory Katan
6 years ago – Google

9

Rooms were clean and comfortable, staff was kind, location was good

Mark Hurley
7 years ago – Google

6

Great hotel and staff. The breakfast voucher was in my room and wasn't made clear to me where I would find it so I ended up paying for breakfast. It was made clear upon checkout. Consider explaining when you check people in and provide with room key please. The host/waitress attitude could be more friendly.

Asher Bensusan
7 years ago – Google

9

Adequate hotel for a business trip. Good service. Room was just ok. Great breakfast.

Judy Kapke
7 years ago – Google

10

Very comfortable bed, liked getting a free bottle of a water every day, good location for travel

Adam Riveiro
7 years ago – Google

7

This hotel met my needs. It is very convenient to downtown and the room was very clean. When I attempted to get one of the renovated rooms at check in that I read about in reviews, I was told by Tracy that there are no renovated rooms. The rooms being renovated are being rented as apartments in the future.

The room I received instead was definitely dated, but suited me just fine. The bed was hard and you could feel some coils. The noise of traffic below was very loud even on the eighth floor. These things didn’t bother me, but keep them in mind when considering booking. Since I booked this hotel for $55 on Priceline, I was satisfied. At rack rate, I would look elsewhere though.

Michael Bernard
7 years ago – Google

8

Great hotel, clean, really good views and nice staff. Bistro/Bar is a plus and room service is fair. I recommend.

Noah Nathanson
7 years ago – Google

5

Room was clean and staff were super friendly. The staff are the main Pro here. The lighting was odd in my room (just lamps) and aside from eggs there's not much resembling a healthy option for breakfast.

I was not a fan of the bathroom in my room.

Would stay here again but it wouldn't be my first pick.

Vlad
7 years ago – Google

6

The hotel interior is fine. Well equipped, but the walls are thin so you will hear everything from the next room. Breakfast is boring as usual and for dinner the only thing acceptable is the burger, but this is good

Aaron Williams
7 years ago – Google

8

Great location. Paid parking, but convenient in and out. There was quite a bit of renovations going on, so seems like they were in the process of updating anything I'd criticize. Bar and restaurant on site, but plenty of options nearby. Outdoor pool was a plus. Would stay again.

Chary Colon
7 years ago – Google

9

The cleaniness of the hotel rooms guest bathroom was amazing, great privacy and spacious room. The service was great!

Peter Piotrowski
7 years ago – Google

9

I did not stay at this hotel during this visit. However, I was one of the responding crew members for a 'routine non-emergent' emergency. Since the last time I visited here a few years back, this place has had not only a complete facelift, but has been extensively improved 'behind the scenes' . Next time I need a room overnight in Hartford, this is the first place that I'll look into.

Sabrina Lorch
7 years ago – Google

9

The people who work there are always helpful and very nice. For the past 3 or 4 years I've been going there once a year, and they actually remember me! I only go once a year! The service incredible and really makes you feel at home. I always suggest it when I'm staying in Hartford.

Michael Lake
7 years ago – Google

6

The hotel staff is friendly and the room is affordable. Additionally the room was clean and we'll kept. However, the hallway smelt like cigarettes on a non-smoking floor and the bathroom for the lobby smelt like urine. Finally the pillows in the room are awful and hindered my sleep.

Chantal Beauregard
7 years ago – Google

4

The hotel is in the middle of badly needed renovations and is located at the intersection of noisy freeways. This hotel is not for people who are looking for quiet rooms.

Keyur Shah
7 years ago – Google

5

Hotel looked in need of renovation, carpet in room was dirty and stained. Customer service was hit or miss. While checking in was terrible, due to bell hop not helping us. Front desk was great throughout stay.

James Gemmell
7 years ago – Google

9

The location of this hotel extremely convenient. While remodeling was going on while I was there, it is nice to see they care to keep the place updated.

C Madden
7 years ago – Google

5

The hotel bar has awful service. Finally at the end a new bartender arrived. She was able to do more in ten minutes than the other four did in an hour. The room is warm, as it is a blizzard outside. Pillows are alright. Room is nice. No fridge or microwave.

Sam Ensogna
7 years ago – Google

6

Not too expensive but decent. There is construction going on. The bar was open late and served decent food. I'd go back. Mini gym was also OK.

Frank E
7 years ago – Google

5

The hotel looks and feels isolated but it's location is right on the edge of downtown and close to the newly built Dunkin donuts baseball Field. The rooms are old along with the hotel. The restaurant is great and a trip back to the 80's. The staff seemed nice enough. The location is what makes this hotel work. Oh and the soaps and shampoos are great too.

christopher hall
7 years ago – Google

9

Friendly staff and cleanliness won me over in this old hotel. There was some workers working on the building maybe above - I heard in the morning (wasn't too early) but otherwise everyone was very friendly and helpful.

Frank Griffin
7 years ago – Google

10

Good comfortable stay, courteous and helpful staff. Rooms are comfortable. Fairly central to city and has shuttle facility to nearby places. Not many food options for vegetarians especially during dinner

Blizzardace Rodriguez
8 years ago – Google

7

Great spot if your passing through hartford. Good highway access, not far from nightlife, and ample sized rooms. Overnight staff was helpful. Only minor issue is parking isnt incuded but i suspect that is most hotels in the area.

Muhammad Shareef
8 years ago – Google

4

Great price, wonderful staff. However, i felt like I was in a converted senior living center and the room looked and felt dirty.

Damaris Velez
8 years ago – Google

8

Hotel was clean, polite helpful staff and centrally located. The bartender was great. FYI $17 daily parking, bit you can go in and out as many times as you want in a day.

Ruben Alvarez
8 years ago – Google

7

Perfect. Great price and location. Helpful staff. Clean as clean gets. Have to pay daily to park but they let you in and out as much as needed. Would recommend.

Lauri Susienka
8 years ago – Google

7

The hotel is nice and the staff was very friendly. I was able to check in at 9am and parking was available. My only complaint is that construction was going on and it was noisy while I was trying to work but that is not something that could have been helped. I would definitely stay here again.

A Google User
13 years ago – Google

6

Located on a highway! Good hotel just bad location. Staff was nice and the room looked clean and well kept. They provide ear plugs if your a light sleeper. This is a pricey hotel but you pay for a comfortable room.

Travis Corriher
13 years ago – Google

7

Good hotel with friendly staff. Location was convenient and rooms were clean.