 928 reviews

Hard Rock Hotel Macau - 澳门新濠天地Hard Rock酒店

1 Estrada do Istmo Cotai, Macau, Macao Access

Hard Rock Hotel Macau - 澳门新濠天地Hard Rock酒店

- The Swimming Pool at The Countdown will be closed for maintenance work till 14th February 2018 inclusively. -

STYLISH AND UNCONVENTIONAL, THE COUNTDOWN HOTEL ENCAPSULATES EVERYTHING YOU LOVE ABOUT CITY OF DREAMS, WHILE WE COUNT DOWN TO THE EXCITING NEW EXPERIENCES THE ENTERTAINMENT RESORT WILL BRING IN 2018.
BETWEEN NOW AND THEN, THERE IS ALWAYS TIME TO ENJOY LIFE TO THE FULLEST. DRINK IN THE STUNNING VIEW OF COTAI, THE BEATING HEART OF MACAI, AS YOU RELAX IN ANY OF OUR 326 COZY, WELL-APPOINTED ROOMS; OR GET PAMPERED IN OUR SPA, THEN CHILL IN OUR POOL AND JACUZZI. NO MATTER WHERE YOURE FROM OR WHERE YOURE HEADING – REST ASSURED THAT TIME IS ON YOUR SIDE AT THE COUNTDOWN.

The Countdown is located within a 5 minutes transfer from Macau International Airport, 5 minutes from Taipa Ferry Terminal, 15 minutes from Macau Maritime Ferry Terminal, and 20 minutes from Macau Border Gate.

Rooms

Accessibility

Hard Rock Hotel Macau - 澳门新濠天地Hard Rock酒店
1 Estrada do Istmo Cotai, Macau, Macao

Hotel

  • Internet
    FREE Internet access
  • High speed Internet
  • High speed wireless
  • Internet services
  • Transportation
    FREE airport shuttle
  • Limousine service
  • Transportation - local area
  • Front desk
    24-hour reception
  • Baggage hold
  • Bell staff/porter
  • Door man
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Locker room
  • Work away
    Business center
  • Business services
  • Data port
  • Fax service
  • Phone services
  • General
    Adjoining rooms
  • Air conditioning
  • Connecting rooms
  • Direct dial telephone
  • Heated guest rooms
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Bilingual staff
  • Butler service
  • Doctor on call
  • Dry cleaning
  • Fire safety compliant
  • FREE newspaper delivered to room
  • FREE newspaper in lobby
  • Full service housekeeping
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Package/Parcel services
  • Safe deposit box
  • Security
  • Turndown service
  • Wakeup service
  • Outlets
    Beauty shop/salon
  • Travelling with others
    Children's play area
  • DVDs/videos - children
  • Ramp access
  • Accessible
    Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Elevators
  • Wheelchair friendly
  • Events
    Banquet facilities
  • Conference facilities
  • Evening reception
  • Exhibition/convention floor

Rooms

  • Communication
    Speaker phone
  • Two-line phone
  • Voice mail
  • Bathroom
    Bathrobe
  • Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Minibar
  • Entertainment
    Cable television
  • Newspaper
  • TV
  • Business
    Direct dial phone number
  • General
    Alarm clock
  • Electrical adaptors available
  • Iron
  • Safe

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Wellness
    Body scrub
  • Body wrap
  • Jacuzzi
  • Massage services
  • Sauna
  • Spa
  • Steam room
  • Thalassotherapy
  • Fitness
    Exercise gym
  • Cultural
    Nightclub
  • Games / movies
    Casino
  • DVD/video rental

Food and Drink

  • Meal plan
    Breakfast served in restaurant
  • Continental breakfast
  • Special attention
    FREE in-room coffee/tea
  • Services
    24-hour room service
  • Kitchen facilities
    Barbeque grills
  • BBQ/Picnic area
  • Kitchenette
  • Outlets type
    Food and beverage outlets
  • Lounges/Bars
  • Poolside snack bar
  • Restaurant

Breakfast

  • Continental breakfast
  • Breakfast served in restaurant

House policy

  • Check-in Time: 15:00
  • Check-out Time: 11:00

Travel with others

Children policy
-Children under 12 years stay free with adult in existing bedding. -Extra bed will be available for children which is chargeable. -Baby cot available at no extra charge.

Pets are not allowed

Payment type

     

Languages spoken

  • Chinese
  • English

Most helpful reviews - Google and TiCATi reviews 9 28 reviews

Ryan
5 years ago – Google

10

Room is spacious and clean. Toilet and bathroom are separate giving more individual space. Bar table near entrance provides convenience for eating and putting hand carry items. Housekeeping staff are very friendly and nice. Concierge is very helpful to queries and booking ferry.

HW David Chen
5 years ago – Google

7

Nice view. However, don't like interior design of its rooms. Big enough, No feeling of home.

Janet Tan
5 years ago – Google

7

I like the location of the hotel which is very quiet and price is reasonable. We can go to others hotel like MGM, Waynn, Studios city by shuttle bus. I enjoy restaurant in the City of Dream.

Wendell Seebachan
6 years ago – Google

7

Normal Macau 🇲🇴 hotel. Very friendly staff. Rooms are nice, but slightly warm down. Good value for the price. ^^

Victor Yankovsky
6 years ago – Google

8

Really liked the way it’s done. Nice swimming pool and terrific gym, everything is new there! Volleyball ground is top notch and I’ve never seen one in any hotels I stayed in. Rooms wise - they aren’t the biggest or interior isn’t the poshest I’ve ever seen, however everything you have to have is there. A bit strange why they made a toilet detached from the bathroom but it’s not the thing to complain. What I would look after better though is the front-desk: while checking-out a concierge got confused whom to serve: us being first in the queue or a Cantonese-speaking family, which decided to jump in from nowhere. Other than that, it’s a nice strategically located hotel.

Joey Liew
6 years ago – Google

9

Friendly staff include housekeeping.. most important walking distance to all major mall and food court..

Ronson Fung
6 years ago – Google

8

Now is counting down for the coming year renovation. A creative sand painting countdown method with 6 different nationality’s people to do sand painting is a key attraction for visitors. Great swimming pool with pool side bar for drinks amazed us. It is a great hotel with simple breakfast and good quality food.

Jean Sheung
6 years ago – Google

4

Haven't got the room yet but the check in experience isn't nice, in fact it's very very slow. We've been standing in the line for almost 45 mins and the line isn't that long like less than 10 guests, if the process is that long, why don't you ger more staff to do the check in? Or simplify the process....

Chris Hamlin
6 years ago – Google

7

Nice hotel and excellent service. Breakfast area is ok and quite a selection of restaurants.

The casino was very boring.. great if you want to go to a casino just to gamble. If you are looking for entertainment, a place to sit and have a cocktail etc then pick another casino!

Medz Kitikun
6 years ago – Google

7

Nice new and modern style

Duncan Hamilton
6 years ago – Google

8

The Hotel room was excellent but poker had stopped, zero atmosphere and the breakfast was poor and expensive. Concierge was very helpful.

Ankush Kumar
6 years ago – Google

10

We stayed here for 2 nights in Macau. Big rooms, good view, professional staff, great casino. Walking distance to all other major hotspot hotels and casinos. Satisfaied with our stay here. This was previously known as Hard Rock Hotel I guess. Breakfast can have more options from Indian subcontinent. Overall great stay.

Manvi Vaish
6 years ago – Google

9

Nice stay n comfortable too

Lily Lee
7 years ago – Google

10

1 of the best hotel

Darryl Belton
7 years ago – Google

9

We really enjoyed celebrating our Wedding Anniversary here. The location is very convenient, it is just a walking distance to other attractions. Service is excellent with very helpful and friendly staffs. The room is cozy, luxurious and very spacious. The view from the room is amazing. We have tried their brunch as well and it was great.

Gareth Lowe
7 years ago – Google

8

Fantastic food! Beautiful design

Buscuits Acc
7 years ago – Google

10

great hotel providing a more comfortable stay . bigger , cleaner rooms in contrast to neighbouring hotels such as Sheraton and Conrad , great facilities as well!

Ming Huei Leong
7 years ago – Google

10

Very happening place with a lot of performances, the portion of the food is very big, so don't order too much if you can't finish.

Alex Gary
7 years ago – Google

9

Very friendly and helpful staff service, great breakfast at the cafe.
Wish to stay more night to enjoy the hotel

sarwono nursalim
7 years ago – Google

9

Its a hard rock hotel, nice hotel, smaller room for a five star hotel, but it was nice

Dmitry Matyukhin
7 years ago – Google

9

Very good, very tasty🤘

Alex Aster
7 years ago – Google

10

Use promo pack to take 2 free tickets to "house of dancing water " and "golden reel" - it's amazing!
Free transfer. Cool and friendly staff. Clean rooms. Swimming pool on the 2nd floor, tasty burgers in Hard Rock Cafe, awesome breakfast buffet- all was great!

Lennon Kwok
7 years ago – Google

4

For a 5 star hotel it is just so so

Muhammad Attar
8 years ago – Google

10

great hotel with great view

Pauline Chinese Teacher
8 years ago – Google

9

Its so cozy. The service is great.

The Aidan Hitchcock
8 years ago – Google

10

Cleanest room I've slept in! It was also big and comfortable. And the pool was excellent! I like how it is shaped like a guitar.

Roman Kelbert
8 years ago – Google

7

Relative good prices with great location

Vincent yee
8 years ago – Google

10

helpful staff, great services

krishna chaitanya
8 years ago – Google

9

Amazing burgers, drunks and ambience. Really really good beef burgers.

Croix Miller
9 years ago – Google

10

There was so much to do! It's comnected in the City of Dreams, a multi shopping/hotel/bar and restaurant metroplex. Moreover, this place has such style, as all Hard Rock Hotels are, and the staff is!so kind. The room we stayed in was amazingly clean, and had all essential amenities. Lastly the casino downstairs was humongous, and full of life. We will stay here again if we get a chance to go back to Macau.

M GM
10 years ago – Google

10

I recommend everyone to treat himself by staying in hardrock

remzosias dalupan
11 years ago – Google

7

This place is the most romantic place i ever been...i celebrate my special day here with my very loving better half Russel Dalupan...thank you honey for always surprising me...i thank god i found you...loving you so much honey...