This is a good place to stay! It's a really nice hotel and it's close to many things. We we pulled in, we literally walked everywhere. Meals, shopping, the Queen Mary, the beach. And the aquarium is right down the street also. This is a prime spot!

Hilton long Beach is located in downtown Long Beach. We stayed in room 1112, one of the few rooms with a small balcony. It over looked the pool deck and the ports of Long Beach. The TV in our room would disconnect from the signal while we were flipping through the guide. The ice machine on our floor was out of order. And the pool was small, located above the valet port. It was 2.5 - 3" deep, disappointing. Nightlife and restaurants was 13 min walking distance. There is a small lounge in the lobby. Staff was friendly.

Pool has green algae in it. The pool is 3 feet at its deepest (the site says you can swim laps in it - only if you're a toddler). Gym is smaller than my home gym and has less equipment. Knobs on jacuzzi are dry rotting. Balcony's are the size of a slice of New York pizza. The ice room barely has enough room for the ice machine. None of the elevators were working on our first day. Oh yeah when we checked in we had to wait until 530p (check in time was at 3p) for them to clean the room. Shuttle driver Miguel was nice though. I literally would have had a better stay at the Travelodge around the corner. At least it's attached to the Breakfast Bar.

The hotel is beautiful, and the room is nice. You need a key card for everything though. You need a key card to get to the pool, and to get up to the rooms. My key card fell out of my pocket at the pool, and I could not get back out to the pool to get it, or use the elevator to get up to the room. The front desk could not help me because I did not have my ID (it was j the room). They offered to take me to my room when the line of (no joke) 12 people deep was done. Luckily I ran into someone else from our group who took me back to the pool to get my key. Also the elevator is weird. The buttons don't like to work, and the elevator does not always go up to the right floor.

Was here for a conference and it was a great location. From front receptionist, valet guys to kitchen staff, all were friendly and helpful.
Loft restaurant served delicious food. I had the chicken champagne, French roll and minestrone soup all yummy.
They offered desserts: tiramisu and Apple pie.

This was one of the nicest Hilton's I have stayed at! The staff was very welcoming and timely in addressing me when I came in. There was a great food selection and a very nice lounge and bar area. The only reason I am not giving this a 5 is because the air conditioning never really cooled down my room and the automatic lights only turned on automatically the first time I walked in. Other than that it was an amazing experience and I would stay there again. Just make sure if you have a car that you are ready to pay a parking or valet fee to park your car.

We went for a dinner dance and the place is beautiful and fancy. The food was good bathrooms were clean.👍 I didn't stay in a room. But my friend said the rooms were clean and good. We got 5 star treatment at a 3 star hotel 🌟 🌟 🌟 🌟 🌟

I stayed at the Hilton while attending a conference. The hotel was nice and the rooms were clean. The house keeping staff on the 8th floor we're very friendly. On a personal note.. What happened to hotel beds being comfortable. I'm sure I remember them being so comfy and cozy. Anyway I was so ready to go home to my own bed. Don't get me wrong I have a firm bed as well but wow the bed in my room was like sleeping on a ROCK.. my back and ribs hurt so bad and I feel like I woke up every morning more exhausted then the day before. Now it's not just at this hotel I stayed at another hotel back in April (Not a Hilton) and those beds were awful too. However my over all experience was good the the food was excellent and the service was very good.

Only giving three stars because the bed was quite comfy! A bit rundown. They need more help. We had a very nice server in the bar but poor guy had to do the work of 3!

Room service is excellent. Staff is pleasant. Hilton honors really get the special treatment. You get free WiFi and text messages from staff to make sure you're comfortable during your stay. I was not very happy being next to an elevator box, because I got woken up at 5 in the morning every day, but the staff offered a different room, so I'm still giving them 5 stars.
Jairo is one of the restaurant staff and he genuinely wants to make sure that you're satisfied with everything and that you have everything you need. He's very attentive, which many patrons appreciate, especially when I had somewhere to be. He truly makes the dining experience. Jennifer, the manager, is willing to address your concerns at your table if you have any, or of course, your compliments.

I went here and had a great time in their ballroom with my dance group. I didn't here any complaints from friend's who stayed at the hotel. I like that it was easy to get to from freeway and easy to get back on freeway from it's location. I ate at its bar area and enjoyed the food. The price wasn't bad. They charge for parking but you could get an hour with valet free or for a small cost less than $5.00 if you stay a little longer. That wasn't bad at all. The hotel staff and valet people were very helpful and friendly

Nice hotel at a great location in Long Beach California. The lobby and reception is very stylish. The hotel bar is a popular place for a variety of people. The rooms are well-appointed. Building Maintenance could be a bit better. My room was above average but could use a bit of updating.

Hilton Long Beach is a beautiful hotel with a great conversation center. We were there to see a dance competition event that was very entertaining. Family members had a room at the hotel that was spacious and had a great view of the Long Beach Harbor.

Rooms were nice, clean and comfortable beds. Be careful which room you reserve because if it says breakfast included that means no free breakfast. The breakfast served in the room is too pricey for the meal you get. The breakfast at the lounge is less and much better.

Nice, clean hotel. Friendly staff and a nice layout. A couple of blocks from the convention center and Promenade but it's walkable if you are in town for an event.

Room was nice but small for Hilton. The view was obstructed by thick DIRT on the window. Had not been cleaned in a long time. Breakfast buffet was fine. NOT a 4 star hotel.

Great stay and nice hotel, we didn't eat in restaurant but had room service and food was great. French onion soup was delicious and properly prepared. Staff was friendly at all times.

Here for a conference. Clean and plenty of amenities. The staff is top notch.

As the most recognized name in the industry, travelers all over the world have been saying “Take me to the Hilton” for almost a century. And because of our innovative approach to products, amenities and service, Hilton continues to be synonymous with hotel across the globe. Hilton Hotels & Resorts remains the stylish, forward thinking global leader of hospitality – and we help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.

Didn’t get to meet Paris, bummer...

I was in town for a trade show at the Conference Center, they did a good job shuttling us back and forth. The beds were comfortable, the rooms were clean and the car had a half decent happy hour. I enjoyed the stay.

This is a very modern and clean hotel. The staff is excellent. It's walking distance to downtown but they offer a shuttle which is very convenient.

There were wonderful views, spacious rooms, plentiful electrical outlets, and comfortable beds. It is a little complicated if you bring a vehicle as parking is in a garage with entrance on the side of the building, along with monthly customers. I had to park in the lower levels on the left right after entering the garage and had luggage and bags to bring with me up an incline, across the lanes to the area that wasn't blocked off, and then walk some more to get to the elevator to the lobby. Then I had to walk across the lobby to the hotel elevator. I wouldn't have minded except for everything I was bringing with me. They do offer valet service, which is obviously what I should have done. The room was very clean, digital keys can be used here, and there are rooms with small balconies. There's a pool and hot tub which I didn't use due to my short stay, but I wish I had had some time as the patio area was much better than standard hotels.

The hotel is beautiful. The lobby is very fancy. The rooms are nice. I expected the rooms to be a little nicer. They have mini fridges, good choice of coffee in the the coffee bar. They have a nice bar downstairs. The staff is helpful. They have 3 types of breakfast. They have room service. Very nice overall.

As a hotel it's fine, but the "restaurant" for lunch and dinner is more like a food court with table service. There are no individual tables so you end up having to share a table with people you don't know. The guy that I shared my table with yesterday was basically on the phone in a business meeting all through his lunch (and mine).

Good business hotel. Stayed on recent overnight trip. Room was solid. It's been about a year since my last stay and seems to have worn well. Buffet breakfast was pretty standard fare, but was clean and everything tasted fine. Don't love the parking garage. The spaces are pretty narrow and the spaces for hotel guests are pretty limited. Overall a good stay which is what I'd expect from a Hilton.

The Hilton Long Beach was very nice, well kept and provided easy access to the freeway. It is fairly close to places to eat. Note that the area is more of a downtown bordering one of the largest ports in the US, so this is not a Beach resort hotel by any means. Good surfing beaches are about 20 min away by car.

Great hotel. We had a view of the ships which the kids loved. The room was clean and nice. It's a short walk to bars and restaurants. Great place to stay at on the weekend since it's in the middle of corporate buildings...nice and quiet with little traffic. If you want a beach, you do need to drive but only about 5 minutes.
I am a Hilton Diamond member so we got breakfast included. It was amazing. The food was perfect and the staff were very accommodating.

Clean, comfortable room. hotel provides shuttle to nearby attractions and our shuttle driver Alex was great! only about a 10 minute wait to be dropped off and picked up. free underground parking for park and cruise option was a great perk!

Service was very nice, check-in was smooth, and the room was clean and comfortable. The bathroom was lovely, with a nice three-way shower and plenty of space. The price was right due to a deal through an aggregate website, and the location was perfect, walking distance from at least 10 restaurants. Parking would have been normal price, but the very nice man who checked us in comped the parking for me and my new wife. I appreciated the character of all the employees we encountered during our stay, and would certainly recommend the Hilton Long Beach to any of my friends looking to stay in Long Beach.

Hilton Long Beach was a very clean welcoming hotel. Its very close to shopping, restaurants, and plenty of activities. The beach is in walking distance as well or a short cab/ uber ride of you prefer. The breakfast buffet was plentiful with all the favorites and had something for every diet. I highly recommend this hotel for your visit to Long Beach.

We had a wonderful time at the Hilton Long Beach! The pool, though unusually shallow, was incredibly relaxing with great views. We had lunch and dinner in the restaurant and loved each and every bite. They are expanding the menu and we can't wait to come back and the new dishes.

Evelyn and Terrell at the bar are hella funny and I really enjoy my time here. This is one of my favorite hotel to stay in LB. Rooms are geart too. The managers Jorge & Mark are really outgoing and very welcoming. I will always come back to this hotel when in town :)

Everything is fine. Customer service was fine. Room service was fine . We had in room dinning which was surprisingly good. I m just annoyed that there's a charge for self parking (20$) . Check in and check out was easy.

We had a wonderful stay here a couple of weekends ago. Beautiful hotel. Great staff. Room service food was delicious. Beds are extremely comfortable and pillows are great. Try the French onion soup. Convenient to Aquarium of the Pacific. Had great lunch at Berth 55. Amazing seafood.

Room was nice and clean, staff was wonderful. The reason I did not give 4 or 5 stars is because the pool was so dirty. The water was so murky you couldn't even see the bottom. I was traveling with my 5 year old who had his heart set on swimming so we took our chances but went straight to the shower after we were done. There was only a handful of people out there so there is no reason the water should of been so nasty.

Very clean. Nice hotel and friendly staff. Mini fridge in room. Stayed here for a few nights for business in town. They have a bike share right out front and a hotel shuttle that will take you within 1 mile radius. Parking is 22 bucks a night. There is a gym.

Great hotel, close to the centre, plenty to do. The pool/spa has fantastic opening times, the view from the pool is incredible. The room was immaculate and the shower was huge. Would stay here again!

Beautiful Property. Everything you have come to know as quality! Met my girlfriend here and had lunch in the hotel restaurant. Food only surpassed by the companionship!

The room was not only comfortable but also beautiful. The staff were beyond helpful, and their room service was delicious. Overall a wonderful stay!

Very nice. They are trying to copy the star bucks idea of a big table with plug in's. I prefer a table to eat.

Had a brief stay at the Hilton in Long Beach. It's in a very great location very close to the Queen Mary and the pike which has a great amount of activities to do. The Hilton was kept very clean and the rooms are very nice and even spacious for the cost.

Staying for nights, from my room there is a bridge full view, which is still under construction. Also on the very south you can see tankers on the water. So at this fascility, I believe the room was on good side. Look down you can see the pool as well. Good view and good isolation yet not too isolated, it is a choice for me. The room was designed for visitors with wheelchair so plenty of rooms to access the window, shower, bed, drawers and amenities. Also hange rails for jackets and coats we're also accessible for limited reach.

The service was great. It was a little windy for the pool so I was not able to go out as much as I would liked. The shuttle is the best way to get around.

You walk in and it is beautiful. Once you start noticing details you realize it isn't that clean. I have a white tile shower and the grout has a significant amount of mold. A light is out in my bathroom. The bed is comfortable. The food at the conference has been delicious. I like having a Starbucks and a bar in the lobby. I like Hilton, this one just didn't live up to the expectations. It took three return trips to check-in for my key to let me up the elevator.

one word to describe this: Amazing! The hotel was one of the cleanest and more comfortable places. The location was great. The bar and room service was great. You have to pay to park ($18) or use the valet (22). The valet was the most obvious choice.

Great location very close to the beach. Parking garage is a little complicated and frustrating, but at least it's free! The bar in the lobby is great with great food, tables and space; also has big tables with multiple power outlets. Closet space in the rooms is pretty limited, but the walk-in shower is nice. The best part - there's a Starbucks in the lobby!!

Wonderful weekend with the grandchildren. Close enough to home so travel was easy. This hotel is close to the Aquarium of the Pacific and the Convention Center. They offer free shuttle service to local activities all day and til 9pm so we did not have to pay for parking or taxis.

Everyone was super friendly! Rooms are clean and simple, nothing crazy. Good location for getting around long beach

Very classy place and perfect location to walk and eat. Free parking in the garage and a great gym to workout in. Breakfast and gym are on the second floor. You need a key card after 10 pm to use the elevator to go past the 4th floor. It is still being renovated in some areas. The showers were hot instantly at anytime and had perfect pressure.

Check in was smooth. Room is clean. Staff are pretty friendly. Location is easy to find. I 710 is near the exit of the parking lot, that's very convenient. The hotel is walking distance to The Pike

Really kind staff, great design, and wonderful food. The hotel has 3 restaraunts, a spa, and a fitness center. The only problem was that the breakfast coupons weren't go on to us on entry, and it was confusing when I came in the morning for breakfast. Overall, a great hotel and l location. I recommend coming here.

My wife and I stayed here the night before leaving on the Catalina Ferry. We enjoyed our stay and the room was clean and spacious. We had a great experience.

Hotel and staff were great. The food for our event was amazing. No cardboard chicken!
I recommend holding events there.

Barely slept. Bed was too soft and my back ached all night. Breakfast buffet had good variety.

Great hotel experience. Good view, great service, and room has been kept clean. Can't really ask for anything else, and the hotel stay has definitely been a highlight of this business trip.

Came here for a small 100+ science symposium. I loved how close the meeting rooms were to each, the room was just fine (and I was so happy to find a fridge) and the meals and snacks were good. The elevators were pretty slow for a 14 floor hotel and the air temp control seemed to be an issue but otherwise no complaints.

the staff was nice and the rooms were wonderful. roomy with a bathroom that locks and a large bed. it had a tiny balcony and windows.

The location was very nice, friendly people and environment. Parking was hard to find due to the event that was going on. The place was very high maintenance, but would love to go there again soon

Stayed there for a week. Great view from room quick easy access and the staff is overly compensating! !
No complaints! !

Hilton long Beach is a great place to hold a venue. The staff are amazing, and the hotel itself looks elegant. The only thing that wasnt good was the parking.

The bellmen and valets were 100% awesome! The hotel desk staff was completely distracted and unfocused. The phone line to the valet was apparently broken so we were told to call the front desk when we needed our vehicle for departure, and they would have it brought around.

I called the desk just before checkout and told them we needed our vehicle. They said, "We will have it brought around." I went down to the desk 10 minutes later to settle our bill, waited in line for 20 minutes while THREE people behind the counter were focused on helping ONE customer, and then two of them disappeared, so I waited in line for the last remaining front desk person.

As we were completing checkout, I was waiting for her to print my receipt, and some woman stepped up beside me and asked for a stapler. The front desk person left me standing there waiting and went into the back to find a stapler. 5-10 minutes later, she reappeared with the stapler and helped the lady. THEN she finished entering all of my information so I could have a receipt. I find it extremely frustrating to wait my turn in line, only to have the hotel drop me to help someone else who just arrived, and didn't wait their turn.

Finally got my receipt, and headed to the valet with my luggage. The valet personnel were running around, back and forth, bringing up people's vehicles, even the stapler lady who had cut in front of me, and finally, after 15-20 minutes, one of them came over to where we were waiting by the valet desk and asked if we were waiting on a vehicle. I told him our name & room number and said I had called down 45 minutes ago. He was extremely apologetic, and said no one from the front desk had told them. 2 minutes later, we had our vehicle.

If not for the sloppy, careless customer service at the front desk, this would have been a great experience. The room was clean, and everyone else was very helpful. Just the front desk personnel were very disorganized and seemed disengaged.

I am at a loss to understand all the negative reviews about this hotel. We stayed there a couple of weeks ago (admittedly renovations are nearing an end it seems) and had a truly wonderful experience. We are Hilton family hotel regulars and thus have fairly high expectations. This hotel and their staff not only met but exceeded them. We're also Hilton Honors members. We received an excellent, upgraded hotel room, found the staff extremely courteous and accommodating. We fully intend to return and give this hotel a wholehearted recommendation.

We stayed their 3 nights in the past week.. There is some construction with the front entrance but not a big deal. The remodeling they are working on looks beautiful. It will be top notch when it's done. The rooms were very clean, new and big. We had great views of the town each stay. They go above and beyond with their customer service. The shuttle picked up others in my party going to the same place when their shuttle at the Hotel Maya failed to show up. We were trying to transport the bride to her wedding reception at the Hotel Maya where she had previously stayed the past two nights and the shuttle didn't show and the front desk kept putting our call on hold. The Hilton came through and allowed the bride to ride in their shuttle to the reception. The Hilton shuttle also on a different night took us much farther out of their usual radius on a slow night. The topper for the best customer service was Monday morning when we checked back into the hotel we had a horrible situation with our rental car and ended up in a minor accident. We just briefly told the reception women how bad our morning had been and without hesitation she wrote us complimentary lunch coupons for two on the Hilton. It actually put a smile on our faces and helped turn our day around. It was also the best meal we had during our entire stay in Long beach! In addition, the two times we had to check in here they accommodated us much earlier than usual check in time, both days at 11am! Thank you so much for your hospitality Hilton Long Beach you really went above and beyond.