Extremely convenient location. Very clean. Very easy access to transport and shopping. This is my first choice when visiting Osaka!

A very modern and tidy room. This well presented and functional hotel was really pleasant to stay in. The bed was comfortable and fresh clean linen was 10/10. The bathroom boasts modern appliances and furnishings, paired with a deep bath and rain shower. Staff were very helpful and efficient at queries I had. Gym and fitness pool are very tidy and well fitted out with sauna and steam room included!!

The hotel is conveniently located by the train and subway station. Lots of nearby shopping and dining choices as well. The hotel is well kept and service is impeccable. The only thing I didn't like was the high price of drinks and food but there are many other nearby places to satisfy your thirst and hunger at a reasonable cost.

This place was absolutely top notch. Rooms were extremely well done and designed. The bed, the shower, the bath, everything about the rooms was great. Breakfast and the executive lounge were also very nice. It is right across the street from the Osaka train station and the mall adjacent to it, which makes it really easy to find a place to eat, shop, or get where you need to go. Would definitely stay here again.

Very beautiful hotel. The view from the hotel is mind blowing. Placed at the heart of city the shopping area is quite near. You can roam around the place. The food is good. The hotel is very clean and the amenities are excellent

Nice place to stay with the very happening surrounding. Plenty to shop and eat. And with Osaka Station next to the hotel, commuting is very easy. The room is a bit small and dated but still liveable.

Ended up bunking up here after being scammed at a local airbnb. This place did not disappoint. The room was nice, with a great view of the city, and the exec lounge offerings were pretty nice.

Nice, clean spacious rooms with comfy bed and toilet with bathtub.But hope they had a bath sponge. I liked their robe, looks a bit like a Kimono. Suggest that they change some of their daily menu for breakfast. We were there for 3 days...everyday's the same.

As Hilton's go...this one is top notch. Staff was very friendly, rooms were well maintained, bedding very soft and comforting, and if lucky enough to be on uper floors the views of the city are breathtaking. Room service 24/7 and of decent quality.

Loved the customer service from this hotel. As a diamond member, both my rooms were upgraded and had access to EL(exec lounge). The rooms were in a traditional Japanese manner with sliding doors etc. Quite big rooms for JP. Food was outstanding in EL, especially the fruits!! Located across the road from Osaka station and all the departments stores here. Will come back again as the staff made this a memorable stay.

Rooms are spacious and well appointed. The baths are a serious draw as they are Japanese style (at least the rooms I have stayed in) and it's nice to have a soak in the tub after a full day. The staff are very wonderful and courteous as well.

One of the fanciest hotel ive been to. The room was fairly small for an executive member like me but it Hilton Osaka can't be built in better place than this. It's only 5 minutes from you close your hotel room into sitting inside a train. Also the fitness center was pretty awsome and completely divide the pool, gym, etc based on gender.

Location is right across the street of the osaka station, which is easy for us to get to. There are lots of food places near by, and also alot of shopping. The service is great. The staff is nice and friendly, the rooms are comfortable and clean!!

Very nice central hotel right across from Osaka station. No shortage of things to do which are within walking distance from the hotel.

Convenient location. Staffs are very friendly and helpful. Pillows are soft, you have to ask for harder one if needed.
Breakfast is nice too but not as good as the one in Fukuoka Sea Hawk .
There are 5 airport limousines departing directly from hotel to airport. Or else you have to walk to the bus station.
On the opposite side, it is the Hilton West with many prestigious shops there.

Love the Hilton. Great service upon check-in, rooms are very comfortable and spacious, all amenities provided and the staff are extremely friendly and courteous. Would come back here again.

The staff was very accommodating after I had an issue with the agency my company booked my room with. I was probably at reception for 20 minutes, and the team at Osaka Hilton worked non-stop until my problem was resolved. Thank you for the great work!

A nice traditional Japanese style hotel. Good for the price you paid. Staff are wonderful. Safe, free wifi, excellent city views from all around the building, pool and toiletries are just some of the amenities included. Good buffet with local Japanese cuisine included in the selection

Overall, really great hotel. Very short walk to Osaka station. Great rooms and nice staff. Two things are preventing me from giving five stars, however. First, the attached cafe and bar "My Place" is outrageously overpriced for what is on offer. A plain green tea was 1800jpy. Second, the hotel concierge was unable to arrange for our bags (standard suitcases) to be couriered to Tokyo. We had to change our plans to accommodate the extra baggage. Otherwise, our stay was very pleasant and I would recommend Hilton Osaka.

Remember to go to the 3/F Japanese restaurant to have a sushi buffet. It’s just amazing and the chef will serve you professionally. You can taste a set of 23 types of sushi and after that, you can ask any types you want!

Mostly a great hotel. The lap pool is too short (15 meters) and the workout room is oddly small considering how nice the rest of the hotel is. Besides that I had a great stay.

The hotel is very convenient as it is connected to Osaka station with plenty of options for shopping and dining nearby. The concierge staff are knowledgeable and helpful. Rooms are spacious and even have USB charging points which is handy. Although the hotel was quite busy when we stayed, it was still quiet in the room.

Excellent customer service. Breakfast is fantastic, rooms are very accommodating and comfortable. Location is also perfect so close to the train station

I travel 3/4 of the year and in Asia I have stayed in Hilton at several different countries. This is the best one I have stayed in so far. The staff was the model of courtesy and professionalism. They assisted us in booking local reservations and provided linguistic support. The bathhouse was a welcome surprise and exceptional. I think we took a dip in there at least once a day. If I am in the area again I will definitely stay here again and strongly recommend this to any colleagues and friends.

Excellent location and well appointed rooms. Very good service and reception. A little crowded at the breakfast area.

Nice hôtel, ideally located in downtown Osaka. Rooms are comfortable and they have very good choice for food.
There is also a lot of very nice restaurants nearby.

Fantastic location next to the Osaka train station which is like an underground food mall! Easy walk to restaurants and shops! Beautiful hotel and fantastic service

Excellent location. Just 3-5 minutes walk to Osaka Station. Rooms are spacious and well appointed, with contemporary Japanese style interior. Staff are nice, friendly and helpful.

This was a nice hotel. I am not quiet sure why it had 5 stars, but the proximity to the main train station and shopping area make it a great location while visiting Osaka. The hotel was clean but overly crowded when I staid here. The lobby was permanently filled with luggage waiting for their owners. The check-in staff seemed a bit stressed, yet helpful. The room was clean, efficient and not as small as other places in Japan's cities. They had an interesting model train display in the lobby that made waiting there fun.

They're always very friendly here. It's in an amazing location, close to Osaka Station City. The rooms are very nice. Very minimal really, but I'm a good way

Very good location, comfortable room and great service

Beautiful place. Kind and cooperative people.
Only language problem.

Beautiful room, fast wifi, friendly staff, nice location.

Very close to all subway and train tracks. Esp. osaka and (Nishi) Umeda station. Easy to go Namba district using Nishi-Umeda station which is right next to the hotel.
All staff are good at English and kind to help you.
Cozy and clean room. I loved the bed so much.

Friendly and attentive staff and a great overall experience. Definitely will be back again.

Perfeft location right in the heart of Osaka with the main station connected via underground. When visiting Osaka this area and Namba(4 stops away) would be the happening areas. Quality rooms larger than you'd expect for Japan at reasonable rates for the location.

Perfect! This is one of the best hotels in the world. It has been consistently excellent for 15 years.

Enjoyed my stay here. The room is spacious and comfortable. Staffs are very friendly and helpful. The buffet breakfast was good too. The location of the hotel is excellent because it led us easily to the underground train station.

Comfortable rooms, great location and friendly staff

Convenient location, nice room; service wasn't as good as the Hilton Tokyo in Shinjuku, but still, I was very impressed.

The concierge was very friendly and the rooms were very beautiful and Japanese themed. I highly recommend this hotel on your next visit to Osaka!!!

Edit: stayed again on 25th of April. Was treated like royalty upon arrival which has made me change from 3 to 4 stars... Still not perfect but definitely tried. The my place lounge on the lobby floor is really good and recommend the drip organic coffee.

Same room, hotel as other Hiltons in Japan which is good... You know what you get. Issue is the service is the worst. They make it right after you complain vs it just being a smooth stay.

The rooms are quite spacious and very well appointed. Simple but beautiful. Huge beds. Always kind staff (ask about the Toast Lady. 😉).

Average service. Housekeeping staff were not well trained. The room didn't seem to get cleaned. The facilities are "trapped in an 80's" vibe. Location was the only redeeming factor. Convenient to get to places and shops all around the hotel.

Beautiful lobby and this modern hotel is very centrally located in Osaka. The rooms are modern and clean with good size comfortable beds. The gym is big enough to get a decent workout although the number of bikes is limited. The only criticism is that the bathtub isn't the newest. Note, when I was there the wifi was very slow. Am not sure if that was just for my visit or if that's normal.

Good rooms, good service, terrible WiFi for the price I thought it would be better

Very nice upscale hotel across from the Osaka Central train station. Excellent customer service. Very good meeting rooms, banquet facilities, and restaurants. The guest rooms are large, very clean, modern, and well equipped. My favourite place to stay when in Osaka.

Nice accommodation centrally located in Umeda near Osaka Station. Friendly English speaking staff. Nice breakfast buffet. Modest gym but nice Precor equipment makes it very user friendly. Have been going a couple times a year for years and the service is always great. This last time the breakfast on the executive floor was not good, cold and poor selection

Excellent bed, plenty of restaurants nearby and in the hotel. A classy roof bar and lounge with a stunning view. And friendly staff speaking in good English. Everything you'd expect from this kind of hotel.
Breakfast buffet is big and offers something from all continents.

The best hotel in central Osaka is the Hilton it is across the road from the station and you can get there from the underground shopping centre and from all the surrounding public transportations. The rooms are big in Japanese terms and I especially like the windowsills you can sit on and watch the town from above. The decor is light with traditional Japanese features with looks great and is very functional. They have a great pool and a gym as well as a full service spa. The executive lounge has a great view over town and is quite spacious with both tables and sofas. They serve breakfast, afternoon tea and evening food and drinks which all are very good, and the staff are very friendly and helpful with sightseeing, travelling or any advice.

Nice hotel, but showing its age a little. The lobby is interesting with the model train setup. Service is friendly and efficient.

A great hotel just next to Osaka station, use the underpass to get in between. The hotel is on top of a shopping centre and has all amenities including an executive lounge

Nice hotel, great location. Internet is slow and hotel does not honor your hhonors status. Do not expect any consideration for gold status or above.

What can I say? Japanese service in general is amazing, and Hilton Osaka is no exception. Also, this is a very convenient location for train access.

Awesome service. Excellent staff. Very accommodating. Would love to stay there again!

The people here are very hospitable. The breakfast every morning was delicious and I absolutely loves my room! It was a lot more spacious than I expected it to be. They made up my room each day even though I didn't ask for it which was great! I had an amazing experience here.

perfect location with the main train station. we upgraded our rooms for a better view and a lounge on our floor. all of the staff were friendly, enough of them spoke good english. if we return to osaka, we will stay here.

Great location, nice staff. Gym could use b updating. Half of all the cardiovascular equipment doesn't work well and it feels crowded in there.

I Would gave Five stars If the checkin staff dosen't offering Bad Room Up-Grade offer.
I've seen much Cheaper prices on Hhonors Homepage than that. She was trying to sell me 30000yen room(Promotional price) is originally Positioned 100,000 yen.
I've already paid That much price on my room, But she is asking me Just much more like that. What a....

Except that : Friendly staff, Nice view of Office Buildings, Hhonors previllage are definiton of Top-notch hotel.

Great comfortable rooms, amazing top floor bar with cigars and Japanese whiskey.
Breakfast is good, and great conference rooms

Stellar!

Great experience here for my first time in Osaka

We spent 9 nights in April 2015. Great staff, only negative is no coffee shop but a Starbucks just a few blocks. Great location for Osaka Station which was only 1 stop to the Shin Osaka Station. We left for Tokyo and they watched out suit cases, upon our return for 1 last night, our luggage was in our room. We will stay again.

Friendly staff, good service, very nice rooms, excellent location. They even went the extra mile when I left my tuxedo in the room and left for Tokyo. They mailed the suit, and a phone charger and only charged us a modest shipping fee. Very happy with this hotel.

Superb servicing and praiseworthy hospitality! A big thumb up! Ichiban! Ambrose Linn