The location was excellent! We were in the heart of China Town and catching the train was an easy several blocks from the hotel. It was great experiencing authentic Chinese food.

Parking was reasonable as you validate your ticket during the entire stay. All the staff was pleasant, professional, and hospitable. Breakfast buffet was awesome.

Please consider the rest as constructive criticism:

Understanding that many buildings in New York are several hundred years old, we placed that in consideration when staying. The bathroom did not have any exhaust fan and the auto occupancy light that comes on is a blinding lumen during late night use of the bathroom -- I which there was a dimmer switch; some of the grout lines needed better attention; the toilet seat was slipping off easily and we noticed that we have to keep the lever pressed for a few seconds for the water to flush; and the toilet flapper would stick inside the toilet tank.

I also noticed that the vent for air conditioner could be cleaned. We couldn't ignore an order in the hotel room which smelled a bit dusty. We noticed that the rug could use better upkeep: there were stains.

But we liked the welcoming and great smiles form everyone. The bartender was awesome. We will definitely return despite those hiccups.

Great location, close to subway station. Staying here for a class that I’m attending in the hotel. The room was comfortable and the rooms very clean, the restaurant here was awesome, I had breakfast twice and was impressed that they had fully cooked over easy eggs in their breakfast buffet. I had the hamburger for lunch one day that was delicious and plentiful.

The hospitality I experienced when checking into this hotel was unsurpassable. Because I had to wait so long in line to check in, I was given a ticket for a free drink in the bar. The room was wonderfully appointed with ear plugs since we were near the airport and lavender essential oils for calming.

To be fair I did not stay a single night in the hotel rooms. Instead, this is my 2nd year attending a 2 day conference in this hotel. I cannot say enough about how wonderful the staff were. Every single person was attentive, responsive and just overall nice people. The parking lot was as quick and efficient as can be. You can tell this place is a well oiled machine. A hotel is only as good as it's staff! Special shout out to Ricky! Thank you for all your help!

I visited the Sheraton Hotel for a business meeting. The employee by the elevator was kind enough to show me where to go. The venue was nice and clean. The couches were comfortable.

We were coming in from a weekend concert that we had worked. And the staff was amazing to help us get settled in a little bit early, and they were very helpful to make sure that we're able to organize the food, transportation, and entertainment that the entire group needed. I was very impressed with their willingness to go the extra mile, and with the amenities.

The Sheraton we visited was comfortable and spacious. Amenaites were nice and the view from our room on the 16th floor was fantastic. The only issue I had was the bedding, which was coarse and a little uncomfortable at first. I would consider staying here again.

Came here for a wedding, very nice and food was good. Also parked in garage a few times. Very nice hotel clean and friendly staff.

The ladies washrooms didn't have enough soap and paper towels. The hand dryer wasn't working. As the night progressed on, the toilet paper ran out and was not replenished. Otherwise the food was good, the food service was good. They allowed us to.being extra desserts. The coffee they provided was Starbucks.

Sharon the bartender is seriously the most hospitable and amazing worker I’ve ever met. I had to give her a shout out because we had a horrible time with our flights trying to get home and she turned our night around. Such a sweet person.

Rooms are decent compared to others in Flushing. But it does feel outdated in today's time. It almost doesn't seem like it should be a Category (4) hotel. Views are okay, and from time to time you'll catch planes going low to LGA.

One thing that I really liked about the place is the parking fee. They have a very affordable valet parking service. The personal was very nice.

Liked the location right in the middle of flushing and chinatoen. The rooms were quite spacious and felt good. The service was very fast.

Outstanding customer service. Clean well kept rooms. 5 stars above the rest in local accommodations.

Came here for a wedding. Nothing too special, although with the busy crowd coming down for their vehicles, I felt the valet attendant should be a bit more courteous. Nonetheless the hotel is huge and beautiful!

We had a few people together after a wedding and it was a great space. Convenient location, a bit difficult to navigate the street outside but once we were in the garage everything was excellent.

Venue was a bit small but tables were seated neatly and service was good

Clean and conveniently located in the heart of Flushing. Restaurant in hotel is very good. Valet parking in sublevel is nice and free for guests of hotel and restaurant.

The lounge was awesome! Unlimited Pepsi and other juices. Room was clean and we were upgraded to a suite.

Clean and in the middle of CT, restaurant downstairs is pretty solid

Only there for conference. Aging sound system. Otherwise nice. Has a mini mall inside.

Rooms are old and renovation would be good. But the location is just perfect so deserves 4 stars

Damn fancy, came here for the first time for a Chinese new year's celebration from my job . The food was amazing. Very satisfying new Chinese food , I never had taro as a savory food before, had it here , it was awesome.

If you are exporing flushing, it's one the best and convenient hotels available. There is a shuttle to the airports and it's right in the heart of flushing. There is a parking lot on hotel property at a reason rate as well and close to all the good restaurants. The rooms are clean and tidy.

Used their LGA parking for quick weekend away. Good and friendly service. Good price. Shuttle is limited to every 30 minutes but otherwise excellent. Would use them again.

I was there for the National Language Service Corps 10th anniversary event. Nice room. The event next door had loud music and it filtered to ours. They had their door open at times. It took a long time before they fixed the issue.

Location is within walking distance to various restaurants. The people servicing our event were very helpful and flexible.

Great room nice and quiet on the top floor. Customer service was wonderful and parking was very easy with valet. Location is probably the best part about this hotel. Recommend !

Very classic place, pleasant staff. Food is good and very well presented. My son treated me there twice. He loves that place

If you're visiting the Flushing area then this is a great Hotel to consider booking. Convenient valet parking located on 39th Avenue directly across the street from a municipal parking lot. Hotel also connected to a mall so guess have access to a spa as well as a few stores to shop while staying. Also good to mention that there are a few great restaurants within walking distance to the hotel so a car is not needed.

Went for food at the restaurant in the hotel. Service was excellent. Pricing a bit on the high side for portion sizes.

Nothing negative to say. There were no hiccups so that's a good thing. My time there was good.

I went to a conference at this hotel. The location is very convenient, close to the bus stops and subway. The staff was very friendly and the facilities were nice. The conference room was very comfortable.

Excellent hotel. Nice services and outstanding rooms. I highly recommend.

Servers were quick go serve meals, in the most efficient way of handling food

Snazzy hotel!

Long story short: I stayed here one night, unexpectedly, when some prior arrangements fell through and I ended up in the middle of Queens on a Friday night with nowhere to stay - but no matter, because there was the Sheraton Hotel, with a single room still available. Sure, it was by no means cheap, but it was worth it (and appropriately ritzy). Also, the staff were friendly and accommodating, and my stay went without a hitch - was, in fact, something of an adventure for a commoner such as myself. Good fun :D

Big thanks to all the folks at this hotel, for putting me up in my time of need. Keep up the good job.

Came here for a wedding. The food was great and the facilities were clean!

I attended a wedding at the Sheraton, and it was honestly the best wedding I've been to. The MC was highly entertaining and the food was sublime. The wedding planner Tommy was a pleasure to work with and took care of everything for us.

A very nice hotel, that is eastern themed. The inside is not 5 star luxurious, but definitely up there.

Great view 2nd floor is awesome outdoor space. Manger of the space Steve is an awesome person. Pretty average ballroom space.

Wonderful place if you have flight in LaGuardia, they have on-demand airport shuttle. And it will be even better if you are a traditional Chinese food fan. The bests of America are here in flushing. Taking subway 7 can easily get you to central Manhattan in 40 mins without any transferring. The staff is friendly and helpful. The room is clean, tidy and comfortable.

While I can't comment on the rooms as I did not stay overnight, I have been to this hotel on many occasions. I have visited the restaurant several times for lunch and dinner and attended various business meetings and events. The hotel is clean. The staff is courteous, attentive and most importantly, available. I think the restaurant is a hidden gem. Especially if you wish to escape the bustling crowds of Flushing. If I need a hotel in the heart of Flushing, this would be a sure bet.

Went there to perform with a band for a fashion show. Ball room was very spacious and well decorated. Crew was very courteous and attentive.

Went there for a banquet dinner party. Enjoyed the food, outdoor areas, and massive wine collection. Very nice, quiet space.

This place is better than the last time we visited. Much cleaner (the muggy smell last time was not there this time). The cleaning and other staff are so nice!

This is strictly about the restaurant so I'd rather not review the hotel. The food was mostly decent especially for the price and they had pretty good accommodations for our group. Overall pretty solid experience. I don't have much time to go into further detail.

Great place to host conference. Lots of nice rooms to hold speaker sessions and plenary sessions. Good parking as well for attendees.

I've been to this hotel many times for professional conferences and have never been disappointed. Beautifully decorated and friendly, courteous staff. I would say the only problem I had were the bathroom doors on the ballroom level did not lock and the bathrooms themselves were not the tidiest.

I attended a wedding hosted in the Ballroom at the Sheraton hotel. The inside atmosphere was cozy but not too crowded for a ~100-150 person event. There was also an outdoor area for the ceremony which was well isolated from the business of the street area below.

It is a very nice hotel. I love the decor. The staff were also very pleasant and helpful.

The hotel seems very nice. I did not stay overnight but attended a charity concert event in the ballroom and everything was set uo very nicely. Also, the bathrooms are really very clean and well tended to. Staff was very friendly and helpful in directing me where to go. Overall it was a very good experience and I would definitely considet staying in the hotel in the future.

It's pretty far out of the way, but clean. The front desk staff is polite, and the service is generally pretty quick. It is close to the last stop of the 7, and a lot of shops and restaurants in the area.

I was there for the restaurant. The food was very good, everything was very high quality and the service impeccable. The decor was very nice, as expected from a hotel like the Sheraton.

OMG, SO AMAZING. The people who work there are really nice. It's so ADORABLE and welcoming. Keep up the good work!!! :)

The hotel is really nice. It's in a china/Oriental area of town with lots of shopping/restaurants nearby. The room was great and could see the city and Shea stadium from our room on the 17th floor. The food on the club level was great. Good food. Would stay her again

Very accommodating concierge. Location is full of amenities and Asian influence. A lovely and comfortable experience.

Had a very pleasant stay here for a wedding. Convenient location next to Main St Flushing subway stop and plenty of shopping and dining in the area.

Very professional place. Really like the service. Antiquated, but very nice.

I was here for an awards ceremony. The hotel service staff was good. The food was excellent. Sound and light was well done.

Very friendly staff, well integrated into the Chinese culture in the area without losing anythung you expect from a Sheraton. Nice views from the North side as well.

Affordable valet parking and in the heart of Flushing. Reception and security staff are super friendly. Lots of good restaurants within a block radius. Number 7 train to the city (Manhattan) is a block away but will take about 40min to 42nd St. LGA airport is a 15 cab ride from here.

Goregous lobby and restaurant with a Chinese theme throughout. Attentive and courteous service. Room was a bit dated but clean and comfortable. Location in the heart of the center of Flushing is great. The area is vibrant with Chinese and Korean culture and restaurants everywhere. The real Chinatown of NY that hasn't been turned into a tourist destination.

Cell service is weird on the Ballroom floor. But the bathrooms and actual service of the place was great. I was attending an event, but the decor and architecture were splendid. Nice looking place!

A friend came in from out of town and we went to the US Open. From what I saw of the Sheraton, it is as beautiful as they all are.

The employees were extremely helpful !

Clean but dated hotel. Hotel is in Asian area of queens. Incredibly kind staff and the nicest person (a woman, don't remember her name) I've ever met working in a parking garage. Decent deal on parking for LGA and the shuttle was one of the easier/timely ones I've dealt with lately.

Club lounge is small but nice. We were upgraded to a suite which was nice but it's close to the elevator and you will hear beeping and people - the man at the front desk asked if this was OK prior to giving us the keys which we appreciated. Restaurant looks like a fine place but we didn't eat there.

Note that the main lobby is sort of in a small mall like layout, similar to a skyway in Minneapolis.

Went for a wedding ceremony. The place is small but the food was great. Had Cantonese style seafoods it was great. Good for guests up to 6 people

We are having a business conference meeting in a conference room on 2nd level.we did not get any service individually as our business meeting helper from our organization provided the service. In general, it is a clean n neat hotel.

Missed flight so needed something descent near LaGuardia. Booked thru travelocity. I, however do not believe this is the same advertised hotel on google or travelocity. There are two locations in Flushing I believe. This one at 39th and 27th DOES NOT I REPEAT DOES NOT OFFER SHUTTLE TO AIRPORT!!! So I paid 50+ for cab here from JFK because no airport shuttles come here now I have to pay about 23$ for car service to the airport.
Now this location is descent, has a lovely view of NY skyline especially from roof top bar. Its ok I would stay again to lay my head. No bells and whistles. A little older a little wear and tear but all in all ok. Carpet in some areas needs cleaning. Most importantly I DID NOT find any signs of bed bugs so thats a thumbs up.

It was great. I went there for some meetings.

Great location with lots to do around the area. Very near to the metro and staff is very friendly

Arrived for a quick weekend trip. It was a decent hotel and clean. Its in downtown flushing and walkable to everything.

Location is great- around the corner from the 7 train. Service is great as everyone we encountered was pleasant and helpful. They also followed up on a roll issue we encountered - kudos.

I've stayed here many times.

The bed is comfy and pillows are fluffy. Location is super convenient. Lots of shops, supermarkets and restaurants nearby. Each room comes with a fridge and LCD TV

That being said, the size of bathroom is tiny, if you weigh more than 200 lbs, you'll have a tough time moving around.

Noise insulation is also poor. I, for example, can hear the phone conversation from my neighbor across the hall. How ridiculous is that?

In conclusion, if you are looking for convenience and a comfy room, this hotel may work; on the other hand, if you're a light sleeper or plus size, you may want to consider other options

Ps : the FREE Internet is super slow btwn 8 and 11 pm.