 917 reviews

SpringHill Suites by Marriott McAllen Convention Center

1800 South Ware Road, McAllen, TX 78503, United States Access

SpringHill Suites by Marriott McAllen Convention Center

Nestled in the newest development of McAllen, the Springhill Suites McAllen Convention Center combines contemporary style and spacious accommodations. Ideally located across from the McAllen Convention Center, McAllen Performing Arts Center, and Palms Crossing Shopping Center. Each suite offers areas for work and relaxation. All our suites include the signature West Elm Trundle bed, Complimentary Wi-FI, hair dryer, iron/ironing board, coffee maker, microwave, and fridge. Springhill Suites invites you to enjoy little extras like in-suite workspace, complimentary healthy breakfast options, a 24-hour Market with refreshing sips and snacks, and a refreshing indoor pool and jacuzzi.

Rooms

Accessibility

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE airport shuttle
  • FREE parking
  • Motorcycle parking
  • On-Site parking
  • Parking
  • Front desk
    24-hour reception
  • Car rental
  • Check cashing policy
  • Express check-in
  • Express check-out
  • Front desk
  • Work away
    Business center
  • Business services
  • General
    Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Boarding pass print-out available
  • Coin operated laundry
  • Currency exchange
  • Dry cleaning
  • FREE newspaper in lobby
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Barber shop
  • Beauty shop/salon
  • Bookstore
  • Drugstore/pharmacy
  • Florist
  • Accessible
    Accessible facilities
  • Accessible parking
  • Elevators
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Low carbon footprint control

Rooms

  • Communication
    FREE local calls
  • FREE toll free calls
  • Local calls
  • Multi-line phone
  • Voice mail
  • Bedding
    Cribs
  • Down/feather pillows
  • Duvet
  • Foam pillows
  • Sofa bed
  • Special features
    Connecting rooms
  • Bathroom
    Bathroom amenities
  • Bathtub/shower combination
  • Closets in room
  • Double vanity
  • Hairdryer
  • Lighted makeup mirror
  • Private bathroom
  • Separate closet
  • Shower
  • Food & Beverage
    Coffee/Tea maker
  • Meal included - breakfast
  • Microwave
  • Mini-refrigerator
  • Entertainment
    All news channel
  • AM/FM radio
  • Cable television
  • CNN availaible
  • ESPN available
  • HBO available
  • International channels
  • iPod docking station
  • Premium movie channels
  • TV
  • Business
    Chair provided with desk
  • Desk with electrical outlet
  • Direct dial phone number
  • Large desk
  • Spare electrical outlet available
  • Telephone
  • General
    Air conditioning
  • Air conditioning controlled in room
  • Alarm clock
  • Instant hot water
  • Iron
  • Non-smoking

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Health club
  • Whirlpool
  • Fitness
    Exercise gym
  • Fitness center
  • Gym
  • Sport
    Tennis court

Food and Drink

  • Meal plan
    Buffet breakfast
  • Carryout breakfast
  • FREE breakfast
  • FREE buffet breakfast
  • Hot breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE in-room coffee/tea
  • Kitchen facilities
    Ice machine
  • Outlets type
    Food and beverage outlets
  • Restaurant

Breakfast

  • FREE buffet breakfast
  • FREE breakfast
  • Buffet breakfast
  • Hot breakfast
  • Carryout breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Cancel policy may be more restrictive based on rate / room booked, season, special events

Travel with others

Children policy
1 kid ages 13 or under stays FREE

Payment type

      

Language spoken

  • English

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 102
  • Largest Meeting Room Size: 300 sq. ft.
  • Largest Meeting Room Capacity: 12

Parking

  • Accessible parking
  • FREE parking
  • Motorcycle parking
  • On-Site parking
  • Parking

Amenities

  • Full business center
  • Printer
  • Copier
  • Fax machine
  • Fee charged for first page of outgoing fax
  • On-site business center
  • Meeting facilities
  • Voicemail
  • Computer
  • Network/internet printing available
  • Overnight delivery/pickup
  • FREE incoming fax
  • Ethernet connectivity
  • Business center
  • Telephone
  • FREE toll free calls

Environment

Property's Green Action

We set goals and policies to reduce energy and water consumption, catalyze our progress and review our performance. We also collaborate with suppliers to provide products that conserve energy, reduce and divert waste and are comprised of more sustainable materials. We encourage sustainability in our kitchens through actions such as purchasing organic and responsibly sourced food, planting herb gardens, sourcing cage-free eggs and sourcing seafood caught in a sustainable manner and recycling cooking oil.


  •  Low carbon footprint control

Most helpful reviews - Google and TiCATi reviews 9 17 reviews

Glowin By Glo
6 years ago – Google

4

I would never stay in this place again! My tv did not work. They changed out the batteries to remote because apparently thats what it was but IT WAS NOT! My telephone for room service did not work. Nothing was done about that so i used my cellphone.
Everytime i called the front desk they were bothered. The trundle was falling apart and the sofa bed was crooked. Horrible nights of sleep! I do not recommend there suites for a bigger family.

Ms. S
6 years ago – Google

10

Front desk people are the greatest and accommodating. Handle all issues with the quickness. Rooms are clean and updated. Will definitely stay here again.

Eladio Escobar
6 years ago – Google

8

Great place to stay. Nice big rooms and close to lots of good venues.

Lorena Vela
6 years ago – Google

10

Great location, clean and comfortable rooms, quick and nice service.

Ayleen Rojas
6 years ago – Google

10

Really great stay, clean and very pleasant! Employees super nice on the daily basis. Breakfast is good & fresh too. Even stayed longer from my actual reserve with no problem..

Kenny Smith
6 years ago – Google

9

The front desk lady was super nice and helpful the rooms are awesome i would definetly recomend staying here.

Arturo Sanchez Jr
6 years ago – Google

9

I am really enjoying the quarterly events this hotel is having. They help highlight and support local businesses.

Nathan Longoria
6 years ago – Google

10

Pool was great!! Rooms were comfortable and sapacious. My family had an awesome time and were very happy with our stay. There was blood on the light switch in our bathroom I took a picture and showed it to the concierge. They took care of it immediatly. Other than that the stay was👍

Sharon Bilbrey
6 years ago – Google

10

Always have a great stay. Very professional and friendly staff. Clean rooms

Kristina Vazquez
6 years ago – Google

9

Very friendly staff, great breakfast options, clean up-to-date rooms. In a great area near shopping and restaurants. Enjoyed our stay.

Jose Luis Garza
6 years ago – Google

7

Nice hotel. Super clean. Great room distribution/layout. Awful breakfast.

Adam Deveaney
6 years ago – Google

10

Excellent place with friendly staff. Very convenient to many shops and restaurants.

Vilma Gomez
6 years ago – Google

5

The room was beautiful. The wifi wasnt working and when i asked for help they gave me a number. The number never answered so my wifi never worked.

Melissa Garza
6 years ago – Google

7

Booked a room, and the toilet was broken. They moved us to another one quickly, without giving us much of a hassle.

alvaro zavala
6 years ago – Google

6

Service was nice rooms were clean ,but once me and my wife wanted to go down and enjoy pool and hot tub people had food around the pool and were eating in the pool as well needless to say we ended up leaving early from the pool hope next time our stay is a bit better

Mike C
6 years ago – Google

7

Was clean but the air conditioning is based on a motion sensor. Turns off while you are sleeping. Can not sleep with the air turning off. Would try someplace else next time. Everything else was good. Just a lack of sleep...

Adrian Serrano
7 years ago – Google

10

Great room excellent service

Rich Lopez
7 years ago – Google

7

Room 416 arrived around midnight. Advertised as two queens and a sofa bed. Not really a sofa bed. More like a sofa with a pull out. You can sleep on both the sofa and the pull out but the room only comes with one blanket set. Front desk offered a set of sheets but said they had no access to blankets. Good thing we brought our own blanket.

Bathroom design is awkward because it is split. One half has the shower tub with a sink. The other half is the toilet and another sink. The doorways are about ten feet apart. Both have rolling barn type doors with handles only on the outside. Once you close the door, all you have is the locking mechanism to try and pull door open.

Room comes with a microwave and mini fridge.

Beds are firm and comfy with three pillows each. Room curtains are nice and dark. Lamps at desk and nightstand have two USB ports each for device charging. Nightstand access to AC is cumbersome with only two plugs hidden behind unit.

Overall hotel and room has a modern look and is very clean so I would recommend it.

Rich Lopez
7 years ago – Google

8

Room 416 arrived around midnight. Advertised as two queens and a sofa bed. Not really a sofa bed. More like a sofa with a pull out. You can sleep on both the sofa and the pull out but the room only comes with one blanket set. Front desk offered a set of sheets but said they had no access to blankets. Good thing we brought our own blanket.

Bathroom design is awkward because it is split. One half has the shower tub with a sink. The other half is the toilet and another sink. The doorways are about ten feet apart. Both have rolling barn type doors with no handles only the locking mechanism.

Room comes with a microwave and mini fridge.

Beds are firm and comfy with three pillows each. Room curtains are nice and dark. Lamps at desk and nightstand have two USB ports each for device charging. Nightstand access to AC is cumbersome with only two plugs hidden behind unit.

Overall hotel and room has a modern look and is very clean so I would recommend it.

Joi R
7 years ago – Google

9

Very nice place within walking distance of the convention center! Had a shuttle service during the con I went to which made everything very easy. Good service and helpful staff. The room was perfect for the 4 young adults who shared it. Would definitely stay here again 💯

Mike Farmer
7 years ago – Google

7

A nice place to stay. I have no complaints but I also wouldn't say that there is anything worth writing home about either.

Ron Bigtex
7 years ago – Google

8

Nice place. Free beer in the evenings. OK breakfast.

rick recio
7 years ago – Google

10

Nice hotel with great staff!! Would definitely go back and stay again!!

Lisa Capps
7 years ago – Google

9

Friendly staff, spacious room, happy hour included.... Would recommend!

nitin marjara
7 years ago – Google

9

It is nice hotel bit outside the city. Breakfast is served in Buffet but has no live kitchen. No other meals are served as it has no restaurant in hotel. There is a market next to hotel which hosts Domino's or some other food joints. However La Plaza a mall is good options at 5 miles for food and shopping. There is Lebanese and Mexican food joint available on walking distance

Ilsa Foster
7 years ago – Google

7

We thoroughly enjoyed our stay at Sprinhill Suites. Rooms were cozy. Staff was great. Only problem I had was towels. Most hotels give you 4 body towels when you stay in a room with 2 queens and a roll out. Other than that, hotels was clean, breakfast was great and beds were comfy.

Alan Kajikawa
7 years ago – Google

10

Clean spacious rooms! Great breakfast and friendly staff.

Pat McMillan
7 years ago – Google

6

King suite is clean, functional, dimly lit, TV seems to play only 20 year old programming or current junk, no premium, didn't see fox news, breakfast buffet typical but acceptable, eggs, rotate sausage patties, links, bacon, oatmeal daily, staff very nice helpful, plenty of parking, a ice cold, maybe room enough for family of 4, couch large enough to sleep on, small work desk, 1 desk chair, kitchen is hutch with mini fridge, microwave, Residence Inn 4.5 stars 30% more Sq ft, house 5-6 easily.

Fabrianne Pedregon
7 years ago – Google

9

Wonderful accomodations with a very attentive staff. They also offer free 24/7 shuttle to and from airport.

Craig Quary
7 years ago – Google

10

Great rooms
Great service
Great rates

Kenny Smith
7 years ago – Google

10

Springhill Suites has a beautiful lobby, friendly staff, and appears to have customers that stay for business reasons. You can choose a room with a king size bed or a room with two queens. They also have beer, wine, chips, ice cream, and other snacks for sale in the lobby.

Jonathan Garcia Martinez
7 years ago – Google

8

Nice hotel, very clean, I would stay there again but be warned hotel is next to a road that gets alot of traffic so you hear cars and trucks throughout the night.

Luke Guajardo
7 years ago – Google

7

Great place to stay! I loved everything! The service and hospitality by the staff was incredible!

Francisco Ramírez
7 years ago – Google

8

La ubicación del hotel está muy junto a la carretera y se escucha el ruido de los camiones. Las habitaciones bien, pero el WC está aparte de la regadera, algo no muy usual. Las instalaciones muy bien y el mobiliario del hotel está muy bien. El colchón es suave y las almohadas para mí gusta muy bajas.

Stephen Truong
7 years ago – Google

7

Nice and easy place for work trips. Breakfast is included and front desk is accommodating.

Carlene Behmer
7 years ago – Google

9

Great location, wonderful room and amenities, great helpful and friendly staff.

Greg Peq
7 years ago – Google

8

The hotel was very clean and organized. It has a very contemporary feel to the environment, from the lobby to the hotel room. Very good rates compared to other hotels in McAllen if you're willing to drive an extra couple of minutes to where you need to get to. Plus it's right next to the expressway and several restaurants.

Guillermo Gonzalez Aguirre
8 years ago – Google

7

Nice bed. In door pool and customizable options for the room

Justin Martinez
8 years ago – Google

9

Had to stay here for six weeks. no complaints at all.

victor Rodriguez
8 years ago – Google

7

Very nice place.. Very clean and confortable....

Rafa Tapia
8 years ago – Google

5

On our last stay here, we were given a room on the same floor (next to a room) that was being remodeled. This was oh so fun with a 6 month old who just wanted some quiet time to stretch her legs out and sleep. The pool was very tiny and the floor we were on was chaotic at best. It had furniture thrown/stacked in the hallway (classy!). In any case it was a decent stay but I expected a bit more from a 3 star hotel that has 4.6/5 rating on Expedia. The breakfast was OK, at least it was free? Good luck.

danny soto
8 years ago – Google

9

Amazing and accommodating rooms and service. Employees were very welcoming.

Pelaya Archbold
8 years ago – Google

10

Great place to book rooms for weddings. Nicole is great to work with :)

Eduardo Gomez Maqueo
8 years ago – Google

10

Very good service. Rooms are nicely furnished and it is one of the few with available 5 people occupancy. Excellent experience.

Isaac Juiel
8 years ago – Google

10

The service was great the staff was very helpful the happy hour was fantastic

Jude DuPart
8 years ago – Google

9

The rooms are laid out very nicely. It's relatively up to date and very clean and quiet. The area is a little dead, but free happy hour during the week makes it better. I stay here Everytime I visit the valley.

jess c
8 years ago – Google

8

I actually love the modern feel to the room and the cleanliness of it also. I just didnt like the fact that my shower door didnt close all the way and some of the water came out. Also the indoor pool is small but the hot tub is very warm and relaxing.

Corey L.
9 years ago – Google

9

Super clean and new, nice stay

Saul Villarreal
9 years ago – Google

9

My go-to hotel in McAllen area. This place is brand new and has all the amenities.

Steven Ybarra
9 years ago – Google

9

I stay here often. Its always clean in the service is on par with my expectations. They have a courtesy van that will take you places near by complimentary. Thanks Springhill Suites by Marriott Mcallen, TX.

Crystal Mata
9 years ago – Google

9

clean, nice room layout

Alberto Porras
12 years ago – Google

9

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