Firstly I have to say the staff here are super down to earth and friendly, and I can tell they work very hard, especially during a pandemic. The AC worked fine, there was a fridge and microwave, the shower was clean, and we were able to bring our dog which was very helpful. However, the room fell short in a lot of ways. Firstly there wasn’t a fresh roll of toilet paper which may be due to COVID but was just strange to see a 75% used roll. The lobby is very hard to find with no sign and the location is not somewhere I want to be wandering around for ten minutes looking for it, could use a sign or something.
The room itself had no trash can at all, and as a woman I had no place to dispose of used feminine products, which is pretty disgusting. The worst part was the beds. The sheets were scratchy and the blankets are glorified shower curtains. Everything was clean and the staff were great but know what you’re getting into before staying here.

I've stayed at this Red Roof Inn a couple times and would again. The front desk guy Lee is always helpful and pleasant to deal with. For the price this is a great Hotel. The area is pretty quiet and close to resteraunts. The rooms are always clean and the beds are comfortable. It's only about a 10 minute drive to the beach so it's very convenient!

,After shattering a hip in January two days prior to a move to Houston, we stayed at the Red Roof Inn after my surgeries and long physical rehab. It turned out to be a four month stay. The management was more focused on our comfort and convenience than many five star hotels we have visited. This proved that a three star campus can match a five star with management and staff dedication.

Have had a few issues, but hotel staff has been very kind and attentive. Still going to be there a few days so I will update this at the end of our stay.

Update: Stayed from Monday - Saturday. Had room service only one time although asked for the room to be serviced numerous times. Toilet was disgusting, A/C unit had mold, floor was gross as not mopped or even swept in weeks, tub drain was clogged, safe was locked when arrived and needed maintenance to unlock it. The mirror had some white stuff around the frame at the bottom. There was mold in the overflow drain on the sink you can clearly see when looking in the mirror. The key cards for the doors constantly lost programming so I had to go to the office almost every day to get them reprogrammed. They have semi-permanent residents, most look like druggies. In all honesty I will never stay there or recommend this place to anyone. Only reason it is getting two stars is because some of the staff was nice, even through my frustrations. The manager did not want to hear any of my complaints as I went to check out, he picked up the phone mid conversation.

Cozy spot. Our sink had a crack and the ironing board cover was dirty but overall I say the stay is worth the money. Very clean and comfortable bedding. Our housekeeper Mrs. Vicky was beyond nice and sweet!!!

I would have given the place a higher mark, because the property isn't bad. However, the maids are rogue savages. They relentlessly pound on the door starting at 8:30AM and even if you tell them you are still in the room, they continue pounding and try coming in. I told her I would leave by 11. At 10AM the whole same thing played out yet again. I mean... really? REALLY. So if you stay here, either leave before 8:30AM or be prepared for showdowns. That's how they roll.

We had the most amazing time, awesome room, all the employees were friendly and helpful. Whole location was beautiful, felt safe and relaxing for all of us, our family had 3 rooms and no issues at all. Thanks for having such a great breakfast buffet and always had coffee!! Thanks The Wilson family.

Got stranded when fuel tank was ripped by freeway debris. Paid high price for basic room Saturday of very busy weekend and thankful to get it. As expected, wasn't more than a "crash pad" but slept wonderfully. Reserved Sunday & Monday nights in one of their Superior rooms for little more than one prime time rate for basic one. All staff has been sympathetic to our difficulties and bend over backwards helpful. Location ideal for someone stranded afoot. Upscale rooms very comfortable. You should be aware of heavy turnover so floors do not get attention like at home, maybe keep house slippers near.

The staff is very kind and accommodating. The first room we were in did not have a working phone and iffy wifi. When the a.c went out, they were very quick to put us in another room. In the second room, everything worked perfectly. I had to take off 1 star simply because the water pressure is very light and because we had to switch rooms to get everything to work. All in all, I would rent from them again.

Very decent. I had a king room. It was very clean. Had a desk area large TV and the bed. No room for anything else. No coffee pot but 24/7 coffee in office. No pool. Most of the people were nice. I did not have the same experience at other nearby hotels.

We reserved our room one month in advance online. when we arrived the office receptionist was very nice and quick to get us a room even though we showed up an hour before check-in time. first impressions of the room was they were fairly clean (but there's always room for improvement there). it was a nice big room. plenty of room for the two adults and three kids we had. we actually put an air mattress down for one and still had plenty of room. Now day two didn't go quite as smoothly. there was no housekeeping while we were out. we came back to our room in the same condition we left it all of the towels still in the pile where I left them for housekeeping. so at 10 at night we were looking for somebody who could get us clean towels for baths. As for location it is close to good restaurants and shopping. It is also very close to I-10 so when it get quite there is road noise. But its not bad enough to keep you up at night 😁

The first impression you get of a hotel is its customer service. After an exhausting 500 mile drive, we received a very cold and " don't bother me" attitude from the front desk lady. She did not look at us not even once. She had her eyes fixed to the computer and would ask us the necessary questions looking at the computer. That is definitely not what I would consider a friendly and welcoming service. On the other hand, I have to admit the room was clean and it was very quiet which it was good.

It's a good cheap place if you have no other option, but be warned housekeeping will just walk in whenever they feel like. Even if you do put the privacy sign on the outside, they will walk in on you changing. And if they don't walk in, you get a wake up call every morning at 9:00am from them beating on your door until you answer (again, despite you having a privacy sign). However, they were always apologetic and nice after walking into your hotel room when you obviously were changing, but i still had zero privacy. The people at the front desk were very nice as well. Yeah, if you want privacy in the morning, not the best place but other than that it was just fine.

This motel is terrific and a great bargain. The manager is Fyzal and he works hard to make sure all guests are satisfied -- goes over and beyond. He conveys this attitude to his staff and they are friendly and accommodating. This RRI has recently been remodeled and greatly improved. Removal of the smoke and pet urine saturated carpets was a great improvement. Hardwood and tile throughout -- much cleaner. The parking lot is now very bright, with all light bulbs working and maintained. Multiple security patrols nightly are comforting. If you need a clean, friendly place to stay near West Florida Hospital at the right price, this is your spot. The only realistic improvement I'd suggest is to change cleaning products. There is a harsh chemical smell in the rooms.
Warning: entry can be a bit hard to find. If you are coming from the north on Davis, Plantation is a small, difficult-to-see road on the right by Ticket Sports Bar. Its even trickier coming from the south. You have to make a U-turn and come in by the Waffle House, wind your way to a small road toward the back that comes from the mall and take a right on Plantation. Even after 7 stays in less than 2 years, I still get lost. It's worth finding, though.

Pretty good hotel for the price. Very basic and bare room but worth the price at $47 or so. No complimentary breakfast or anything like that. They have a refrigerator and microwave and a decent TV. All in all well worth it for its price point.

Clean, inexpensive, good location, and an owner that aims to please! The owner saw I had booked online for a handicap accessible room and he called me to confirm that the room he was saving for me would adequately meet my needs. I had the pleasure of meeting him when I checked in and found him to be friendly and very helpful. Oh yeah, and the room was a nice size, clean with a comfortable bed and a good bang for my buck!

At 11:30 at night some other guests decide to srart fist fighting across the way. Woke me up out of the bed. I have my 8 year old in here with me. I heard screaming opened the door looked across the way their room door was open it was spilling out the room i mean literally fist fighting made me scared for my sons safety. I have heart problems. The night shift employee acted like they got mad at me for complaining. Might be pet friendly but begging to wonder if its kid friendly. For the price of this place that is unacceptable. May be pet friendly but i would reconsider if you have your kids with you. Took almost 25 minutes for security to get here then i am not even sure if anything was done about it.

The receptionist are the greatest, Lashonda and Lisa are very professional and courteous I wouldn't trade them for anything always smiling and good listening ears and just down home good people..... their Boss is awesome very attentive to your needs and he makes sure that your stay is very comfortable. Thank you guys for making me feel at home.....Ms.Gilchrist

Stopped here on my way to Tampa. The lady behind the counter was nice and in a good mood. I told her i liked her hair and treated me like a friend. That was about 4 months ago and i still remember it. The room was pretty good but it was the service that hammered in the 5 stars.

Opened door and strong odor of cigarette smoke. Son thought it maybe the heater that was sitting on the counter but it was off. This is suppose to be 100% smoke free😷. Took off my shoes and floor is sticky and dirty. Went to jump in the shower and loud shrieking noise from shower but barely any water coming out. Finally able to take shower and water will not drain stood in at least 2" of water. Not to mention we got a room with double bed and one spread had stains. Only 1 wash cloth and 1 towel to share between 2. You get what you pay for that's for sure. If I wasn't so tired from driving I would keep on going. Will be up all night just checking on my vehicle & uhaul people running around everywhere. Asked the clerk how was the crime rate around here. Stated there is always a lot of "tourist", it's pretty bad if "tourist" ride bicycles around the place and people walking from one motel to the other. Yeah I won't be back ever...✌

Manager was the best(we related a bit cause we r both on the "crazy" side of mental society(i hope u all understand, i mean crazy/fun/optimistic/happy'go'lucky side) along with night manager (good-luck trying to pull one over on her). In a so-called rough part of town, we felt very safe. My whole family came to visit our Marine. Housekeeping help was tremendous at accommodating all our needs, without us feeling like we were a bother. It's been since March, but can't wait to revisit, and this is were we will stay hands down. Thanks to u all.

This is the cleanest hotel we've ever stayed in. The staff is very helpful and willing to make sure you have a great experience. The manager Fazal will go out of his way to make sure your stay is enjoyable. Definitely 5 stars

I really enjoyed my stay at Red Roof Inn. It was clean, nice, quiet and peaceful. The front desk staff was friendly and very helpful. The housekeepers did a great job. The location was great and the price was affordable. I will recommend Red Roof Inn to all my friends and family.

Affordable, 20mins away from the beach. It's a little tricky to get into but the entire city has medians everywhere so be prepared for a lot of u turns, but room was exceptional apart from the lobby wreaking of sewage

We booked through Priceline, but it was a great experience for the price we paid. The room was clean, free wifi, free breakfast, and the guy at the front desk was sweet as could be. It was a lot better experience than another hotel we booked for the next night. It wasn't the best I've been in but for a last min booking it was worth what we paid for it.

Stayed four nights; rate driven. I simply was not willing to pay $200 a night at my usual stop. So, I ended up here. Room was clean, staff friendly, fast check-in. This place is next to a sports bar and a Waffle House, just off I-10 at Exit 13. I did not feel unsafe, but I'm always alert, aware of surroundings, people, etc. Furnishings sparse as in one desk chair but no side chairs. Also lacked counter space, especially in bathroom. A bit inconvenient for two people but it works. King size bed comfortable, linens clean. I'm allergic to animals so I avoid pet friendly like the plague. And this is pet friendly, all rooms. I happened to get, by request, a newly renovated room that had not yet had pets in it. My neighbors on Monday night included two quiet, apparently well-behaved dogs in a room two doors down. And a pet pig two doors the other way, also quiet. Walls are thin and sound travels. Characteristic of building design. But hey...we slept well. Renovation of buildings underway so this would be a great chance to set aside a few pet free rooms. I have no complaint re this Red Roof Inn. It is a BUDGET motel, people. As in few...or no...amenities. But it's certainly not intolerable. As an aside, I think rates are getting absurd. Staff is still paid minimum wage which isn't really increasing much the past few years. So I'm assuming the big money boys are just screwing us out of every last nickel as usual. I do not usually stay in budget motels but as I said, I simply was not willing to pay $200 a night at my usual stop as a matter of principle. The Red Roof Inn was just fine for what it is.

It was a clean room. A little dated but not bad. Close to shops and restaurants. They are redoing the hotel right now if stay again I will update my review.

The room was clean and roomy for a cheaper hotel. There was no pool and the ice machines were broken. The TV channels needed to be upgraded. The location was easy to get to and from. The front desk was courteous and responsive. The grounds were clean. People hung out on the walk way until midnight and their conversations were easy to hear. Walls and glass too thin.

Good location, room was in good condition, and didn't experience any flaws in their service

Arrived at 10 pm Lashanda was wonderful, polite, serviceful and knowledgeable of what to do to serve. We spend the night and left on the morning to do our chores, we came back to a room not so well clean just order bed the looks but just on top. Our impression was not good for the service done even when the presentation was great to bigin.

Love staying at the Red Roof in Pensacola. The price is right, and the people friendly! I just hope they add refrigerators and microwaves to the double rooms, that's all I can think of to improve our experience at the Red Roof. We'll be back!

The room was okay i found a couple of hairs on my pillow and in the tub. It was alot of ppl hanging out the rooms being loud. But the bed was comfortable

When I'm in the area I tend to always stay at this Red Roof Inn because the staff is very friendly, and rooms and always nice and clean!

Was only staying in Pensacola for 2 days and just really needed some place to sleep. Room was very clean and comfortable. No complaints. Right off of the I10 was easy to get around.

This hotel offers a great ratio of budget minded value versus amenities. The staff went above and beyond! I was happy with my overall experience. At the front desk, Shirley was quick to resolve any issue that I had. The management was eager to ensure that every guest would be satisfied.

Needs updated badly. Great office staff, poor housekeeping. Allows pets without questions poor or deposits. Good rates for the value.

I see everyone saying there are fleas and ticks. There are none. Air conditioner in room 243 didn't work well. They very kindly moved us to a different room on the same floor with a fully functioning air conditioner. I've been here for 3 nights and have yet to see one roach or bug of any kind inside of my hotel room. As far as people "hanging around", it happens that they live here. The carpets could definitely use a replacement (they had many stains, but weren't sticky). I checked the mattress for any sign of bed bugs, but I found that they'd very obviously bought new mattresses (in both rooms I stayed in). I do feel that they could wipe things down just a bit better, but the room was clean over all. The TV works amazingly. The wifi is fast, toilet works well, full roll of toilet paper and plenty of towels as well. Not a bad area to stay in, either. The mall is right across the street. Everything I needed was within walking distance. When I come back to Pensacola, I'll definitely be staying here again. There is no continental breakfast but the Waffle House is right outside and it's 24hour breakfast or dinner. Great folks there too.

The customer service was really helpful and nice came down to pensacola for one day, great price and nice neighborhood and im used to staying at laquintas but this red roof was not bad at all. Very impressed.

Good place for night. Good for money, clran enough

Excellent. Great, clean room, friendly staff, accommodated service dog without issue.

Staff is friendly customer service A+ nice neat clean rooms

This place is an ideal place to stay at. The ac works great and the room was neat and tidy. No sign of roaches or bed bugs. Slightly tiny but hey it had a decent price tag- plus the room smelled like peaches! Convenient outlets. But the shower head was kinda jank but it worked fine and got the job done and the door seal was jank too. Kinda sketch but hey, there are a lot more sketchier ones. The staff was nice, the lobby was clean. Recommend

My son and I, and then my sister, stayed at this inn the first week of May, 2015. We were there a few days, for a family reunion. Though my son had a problem with his room, it was resolved and neither my sister nor I had any problems at all with our rooms. It was clean and very quiet. I slept well and seldom do in a motel. I would book here again, should I return to Pensacola.