 3 858件の口コミ

Sheraton Roma Hotel and Conference Center

Viale Del Pattinaggio, 100, 00144 ローマ, イタリア 場所

Sheraton Roma Hotel and Conference Center

EUR地区に位置し、1つの便利な場所で必要なものをすべて提供しています。当社のショッピングギャラリーは、レンタカーデスク、お土産、ニューススタンドを提供しています。シャトルバスサービス(有料)は、Fiumicino International Airport(FCO)と市内中心部との間を往復します。事前予約が必要です。私たちのフロントデスクは、ローマの観光ツアーと、バチカン市やコロッセオなどの主要なアトラクションやナポリやポンペイなどのその他の目的地を予約するのに役立ちます。風景の庭の中に季節ごとに開いて、私たちの素敵な屋外プールは、1日中おいしいスナックとさわやかな飲み物を備えたプールサイドバーを備えています。プールアクセスは無料です。 7ユーロの料金で、ゲストは一日中サンベッドと傘を予約して使用できます。設備の整ったシェラトンフィットネスセンターと2つのスカッシュコートも利用できます。イタリーの最高のサイクリングパスの1つは、バチカン市のすぐ北にある歴史的なプラティまで14キロメートル走っています。クラブルームとスイートのゲストは、シェラトンクラブラウンジに特別なアクセスできます。

The Sheraton Roma Hotel & Conference Center is conveniently located between the historical city center and Fiumicino/Leonardo Da Vinci International Airport. Both the city center and the airport are approximately 20 minutes away by car.EURs unique 20th-century architecture is easily explored on foot, encouraging guests to discover the locales modernist interpretation of Romes ancient buildings. For those wishing to walk the streets of the historic center, the proximity of the Metro makes it easy to discover the sights, shopping, and restaurants of the Eternal City. Alternatively, guests are invited to use the hotels shuttle bus that makes regular trips into the city center (for a fee).

ルーム

場所

Sheraton Roma Hotel and Conference Center
Viale Del Pattinaggio, 100, 00144 ローマ, イタリア

ホテル

  • インターネット
    無料インターネット
  • 無料WiFi
  • 高速インターネットアクセス
  • 公共エリアでの無線インターネット接続
  • 高速無線
  • 交通
    リムジンサービス
  • オートバイの駐車場
  • 敷地内の駐車場
  • 駐車場
  • フロント
    24時間対応のフロントデスク
  • レンタカーデスク
  • コンシェルジュフロア
  • フロントデスク
  • 離れて働きます
    ビジネスセンター
  • ビジネスサービス
  • 一般的な
    直通電話
  • 禁煙ルーム
  • 公共エリアの冷暖房完備
  • ホテルのサービス
    利用可能なボーディングパス印刷
  • ドライクリーニング
  • ロビーでの無料新聞
  • フルサービスのハウスキーピング
  • ヘアドライヤー
  • ハウスキーピング - 毎日
  • ランドリー/バレットサービス
  • オンサイトランドリー
  • セキュリティ
  • ターンダウンサービス
  • バレットクリーニング
  • ウェイクアップサービス
  • アウトレット
    ギフト/ニューススタンド
  • 旅行代理店
  • 自動販売機
  • 他の人と旅行
    子供プログラム
  • ペット可
  • アクセス可能な
    アクセ施設
  • アクセ駐車場
  • エレベーター
  • イベント
    会議室
  • ウェディングサービス

ルーム

  • コミュニケーション
    無料のインターネット
  • 高速インターネット接続
  • インターネットアクセス
  • 無線インターネット接続
  • 寝具
    ベビーベッド
  • 食料と飲料
    ミニバー
  • エンターテインメント
    ケーブルテレビ
  • テレビでのペイ・パー・ビュームービー
  • 衛星テレビ
  • テレビ
  • ビデオ・オン・デマンド
  • 一般的な
    アラーム時計
  • アクセス可能な
    バスルームにつかまり棒

レクリエーション

  • プール
    屋外プール
  • プール
  • ウェルネス
    ヘルスクラブ
  • フィットネス
    エクササイズジム
  • フィットネスセンター
  • ジム
  • スポーツ
    ジョギングトラック
  • ジョギングトレイル
  • スカッシュコート
  • 文化的な
    \キッズプログラム」

飲食

  • 食事の計画
    朝食ビュッフェ
  • コンチネンタル朝食
  • 温かい朝食
  • サービス
    24時間営業のルームサービス
  • エグゼクティブフロア
  • ルームサービス
  • ルームサービス - フルメニュー
  • キッチン設備
    製氷機
  • アウトレットタイプ
    エンターテインメントとカクテルラウンジ
  • 軽食とカクテルラウンジ
  • 飲食店
  • ラウンジ/バー
  • レストラン

朝食

  • コンチネンタル朝食
  • 朝食ビュッフェ
  • 温かい朝食

ハウスポリシー

  • チェックイン時間: 15:00
  • チェックアウト時間: 12:00

キャンセルポリシー
キャンセルポリシーは料金プランおよび/またはご予約日(複数可)に基づいて変化します。 「可用性をチェックするとき。」レートとポリシー情報を参照してください。

他の人と一緒に旅行

子供の方針
料金を支払った大人と共有部屋の既存のベッドで無料で12歳以下の睡眠をしている子どもたち。折り畳み式ベッド、子供用ベッドやベビーベッドは追加料金が発生する場合があります。

ペットはリクエストに応じて許可されています。
40ポンドの下に犬が許可されています。この重量を超える犬のためにホテルに直接お問い合わせください。その他のペットは許可されません。

支払い方法

     

サービス言語

  • 英語
  • イタリア語

ようこそ容量

  • 会議室の数: 39
  • スリーピングルームの数: 640
  • 最大の会議室のサイズ: 14208 sq. ft.
  • 最大の会議室の収容人数: 2000

駐車場

  • アクセ駐車場
  • オートバイの駐車場
  • 敷地内の駐車場
  • 駐車場

アメニティ

  • コンピューター
  • 完全なビジネスセンター
  • 発信FAXの最初のページに料金
  • ビジネスセンター
  • 会議施設
  • ボイスメール
  • ファックス
  • 印刷装置
  • イーサネット接続
  • ビジネスセンター
  • 電話

自然環境

物件の環境保護アクション

私たちはホテルの部屋当たりのエネルギー使用量を削減することを目指しています。私たちは、ゲストの経験に影響を与えない水の還元方法を実装します。私たちは、フェアトレードの実践をサポートしています。我々はまた、局所的に成長して製造した食品や飲料の調達を増やし、植物と動物の両方のoverharvestedや絶滅危惧種の調達を最小限に抑えます。


  •  文化遺産の保護
  •  エネルギー/節水対策、廃棄物の回避や資源効率

最も参考になったレビュー 8 58件の口コミ

Dominique Vocat
4年 前 – Google

8

Located in the middle between the airport and the city center 30 minutes in each direction. Convenient shuttle service to the historic center. Rooms are good and not too expensive. Breakfast buffet is good but not exciting. The restaurant is decent but most likely one should just go downtown for a much less expensive and most likely better meal.

Judi Anderson
5年 前 – Google

7

Stay and room was fine. Just wish it was closer to sites. They do offer to get you transportation. Taxi was cheapest and ours was happy to drive us around and talk about sites.

Iveta Kopankina
5年 前 – Google

10

Sheraton is a four star hotel, but the personnel can be rated as five-star. They were very helpful, cooked me spaghetti Bolognese that was not on the menu exactly the way I cook it at home. They also let me check out late after I finished work. They compensated this way for all the bad things my bosses did and I am very grateful to them.

THOMAS DAVID
5年 前 – Google

7

The hotel is located in a quiet wooded area on its own property. There is a small district with a train station and bus stops about 1/2 mile from the hotel. There are also shops, bars and restaurants in the area. There are also two bus routes that stops directly in front of the hotel. The hotel offers paid daily scheduled service a few trips a day to the city.

The hotel has a T floor plan and is very large. The rooms are large with a full bathroom and tub.

The Internet speed was good but kept shutting down after 24 hours. Then there was a problem to find the login page.

. The check in and check out was very good. The hotel has a Concierge who was always helpful.

The hotel is children friendly.

The morning buffet was very good and the service was very good,

Liz U
6年 前 – Google

4

Pretty interior & pool. Surcharge for absolutely everything. Must walk on freeway or busy roadways to get anywhere on foot. Only 1hr of WiFi/day included. €10/person/day for a chair at the pool. €10/person each direction for a shuttle. Pets allowed but not in lobby, restaurant, poolside, any public area, nor alone in room. Restaurant overpriced. Exercise facility is well equipped (& without fee).

Heather Turner
6年 前 – Google

9

I was at this hotel in March 2018 and let me say I had really good experience with this hotel! My room was always clean and the staff was very friendly of course yes if you take the shuttle you have to understand it’s Rome Italy the bus can’t always make it in time to pick you up and take you back to the hotel they get stuck in traffic too! ;) mostly during tourist season...because I seen someone was complaining about it but you spent out way more on a cab then a bus haha wow you should just had waited few more minutes or so! I just don’t understand why people had some bad comments about this hotel I enjoy my stay and looking for to book again at this hotel! :)

yinlan zha ng
6年 前 – Google

7

Super nice staff. Comfortable rooms. Very quiet and peaceful. Wonderful pool. But location is not great. You can't really walk anywhere, including shops that are located nearby because it's essentially on an island surrounded by highways dangerous for pedestrians.

Andrew Salonin
6年 前 – Google

8

The club floor is lovely with a nice view. The room is comfortable and has the usual amenities. The club lounge is a very nice perk of the club floor with nice snacks and beverages of different types throught most of the day. The roof top terrace is a lovely space with great view but it is severely showing its age and in desperate need of a facelift. The pool area is quite relaxing and fun on a hot day and while the prices at the bar are not cheap they are average for a hotel. The cost for a lounge chair should be looked at as a perk for the club floor patrons especially given the hotels need to be updated.

Fabrizio Morelli
6年 前 – Google

8

We visited the swimming pool as this hotel offers the facility also to non hotel guests. With its 35 Euros per person price tag during the weekend is actually a pretty good deal. The swimming pool is nice and big, the pool-side restaurant is normally expensive (as all hotel restaurants) but the menu is refreshing and the personnel is nice and amicable. All in all we spent a nice and relaxing day. Two comments on which service can be improved. 1) a small bottle of water at 3,5 Euros is outrageous and 2) in the second half of the afternoon the changing rooms and the bathrooms were actually pretty messed up and dirty. You wouldn't expect that in a Sheraton

Gringo Gringo
6年 前 – Google

7

Sono stato per un evento lavorativo. Le sale utilizzate erano molto belle, il servizio davvero impeccabile. Ho apprezzato il fine serata a bordo piscina con cibo e bevande

sarabu sriharsha
6年 前 – Google

10

Best place to stay in Italy. Wow what a big gym these guys got. Great outdoor eating. Food is awesome

Benjamin Friedmann-Bernier
6年 前 – Google

7

Overall this Sheraton is pretty good. It's clean, the service is good, the pool area is really pleasant and relaxing. We definitely enjoyed our stay and I would recommend it if you're looking to relax outside of the busy downtown core.

Matteo Mori
6年 前 – Google

5

Guest al during a evening event nearby the pool. The area is nice , with lots of vegetation, and service is living up to expectations. There's a parking for guests but unfortunately it's not free.

Maris Valencia
6年 前 – Google

8

Friendly and accommodating staff. The hotel room's nice and clean although a tad small, had to contend in turning the heat all the way down as it cannot be turned off.... didn't want to look like a prune in the morning.

candelaria cervantes-sutherland
6年 前 – Google

6

For the price I would have expected more. The rooms were not clean (found a lot of dust bunnies and hair). The pillows we're very flat. Coffee is not 24/7 (only instacoffe in room). The staff us very nice and helpful and the shuttle was great. We ended up using it only one way and taking a cab back (pickup schedule isn't as convenient). The metro is about a 5 min walk. If you can stay somewhere nicer and closer to the city for the cost, but in a pinch this is great! The staff does try😃

Ola Osman
6年 前 – Google

5

It didn't meet my expectations, decent and neutral service. Room was averge .. breakfast is good but most of breakfast items are not labled. For example"pork". I mean this is essential if you are accommodating people from everywhere around the world. There was no induction during check in .. no slippers in the room nor washroom.

It was still acceptable and nice visit but not as I would expect from a Sheraton hotel.

John Williams
6年 前 – Google

10

I was here with a conference for work. Very helpful and friendly staff, a nice restaurant for the evening if a tad expensive on the beer. Breakfast selection was huge! Cereals, meats, small cooked selection, fruits, tatted and pastries. (breakfast donut anyone?) rooms were a little dated but clean and warm. There were no drinks facilities in the room. The pool was unavailable for me but looked large and clean. There was a small but functional gym on level -1 with running, eleptical and cycling machines as well as a full set of free weights and press equipment. Overall I'd highly recommend and would return. 🙂

Phil Brimblecombe
6年 前 – Google

7

Not the most modern decor but nicely done, clean. Friendly staff. Good size rooms. Food good

Mario Beyer
6年 前 – Google

6

Just a normal Sheraton conference center. It is outside the city of Rome but at the end it turned out that it was perfectly located - between Rome city center and Ostia Antica. For a weekend it is very ok. The rooms are quite old and need a refurbishment. You can walk to local train station of "EUR Magliana" for about 15 min when leaving the hotel at the south side. I would not recommend to walk this way at the hours of darkness.

Mark Looney
7年 前 – Google

7

For the money, this property offers a very strong value. I have stayed here two different times & the only thing that I don’t like about the property is that the shower water pressure is very low, which means that showers take a while & are not very soothing. The walk to the metro is a bit perilous, with not much room between you & fast moving cars. Please be careful when making this walk! Hotel has great taxi service and a one-way Farr to the ruins is normally 10-12 Euros. For the price, this place was very good for me! Nice pool, good restaurant & friendly staff. Service is definitely beyond the price!

Abhishek Agrawal
7年 前 – Google

4

My roon heating unit had problem they keep fixing it without offer for change of room. Water clogged in Bathroom. Other 10 times cheaper hotels were better than this one.

Henos Chreia
7年 前 – Google

4

Very noisy place. You can hear all conversations on a corridor. My room had common wall with a laundry. Washmashine running at the midnight ..... Due to doors between the rooms you can hear a couple making sex next room. The crew us nit very helpful. It's also a conference center si you can meet real crowds of people and have real problem to find a table for breakfast. 2 stars as the room was good equipped and WiFu with good quality. Metro station 5 minutes walk from there

Lenka Vacvalová
7年 前 – Google

5

I don' t like location of this hotel. It' s far from airport and far to the Rome city center. Lobby od the hotel is nice, but rooms are really old and I din't feel good here. Positive is good and big breakfast and nice pool. But I think, in Rome is much better hotels in city center.

Philip Morgan
7年 前 – Google

4

Remember that Sheraton you went to when you were a kid with your parents? It's here! And good news, they haven't updated a thing since then. (Service team was very helpful so they get a bonus star for that. But, please, don't try to eat there... or sleep there... or swim there.)

Raoul Hira
7年 前 – Google

7

Nice SPG property, a little far from the city center. Connectivity via metro is only good if you are coming to the hotel, not while leaving. Hotel also charges for using shuttle service. Amazing pool and good gym

Valerie Rebello
7年 前 – Google

10

Amazing hotel, worth every penny spent. Rooms were so comfortable and well maintained. Staff were friendly except for the receptionist, she wasn't all that friendly unfortunately. On the plus side they offered us a great deal on breakfast so we enjoyed a delicious buffet every morning. Would surely stay there again if I visit. Only thing is, it might be a better idea to get a bus to the station rather than walk on the route they provide to the station. Good taxi service from the hotel as well. Very happy.

Andy Huang
7年 前 – Google

6

Fantastic staff, not so ideal location for doing things in the surrounding area, rooms seem outdated, but well mentained.

Michael Howard-Johnston
7年 前 – Google

5

Granted it was relatively cheap at €109 but the whole place is just so run down. Rooms in desperate need of full refurbishment. On the positive side at least the bed was very comfortable.

Stefan Grew
7年 前 – Google

9

Rooms are comfortable and well maintained. Staff are helpful. Prices are very reasonable. Breakfast options are very good.

Aidan Hildred
7年 前 – Google

10

Spent a day by the pool relaxing, cost us $20 Euro each for a reserved sun bed and towel. Bar had a decent variety and prices were ok but not great. Had pizza for lunch from the pool side restaurant which was nice. Made for a nice change of pace on our euro trip.

Joe Troughton
7年 前 – Google

7

Excellent facilities and very helpful staff, however the food selections provided for the conference were not as good as one might have hoped

Roman Kušnírik
7年 前 – Google

5

Good. Average for its Star rating. Restaurant there failed multiple time for us. Wrong meals served. Poor salad. Burnt steak. Solved when you raise complaint.

Poppy H
7年 前 – Google

8

Lovely hotel and really helpful staff.. pool is lovely and not too crowded so great to just chill for the day. Food is lovely also. Only downside is I didn't realise how far out the centre the hotel is and so have to get the hotel shuttle bus which is 10€ a day. Otherwise lovely place

olivier a
7年 前 – Google

10

Excellent facilities for Business conferences. Nice and relaxing atmosphere around the pool after a busy day in Rome. Great breakfast. Comfortable rooms although a bit old fashioned.

Michael Tran
7年 前 – Google

7

Nice hotel... ok location. A little out of the way to get to public transit to get into the center. But they do offer a shuttle.

john Callaway
7年 前 – Google

7

Was here for a business trip. Property was exactly what I needed. Room was comfortable with nice view of the pool. Breakfast was good and restaurant and bar staff were exceptional

Kristopher Salmon
7年 前 – Google

10

Wonderful Hotel. Made use of the shuttle service to downtown. Room was very clean. Nice pool. Great staff

Brandon Foster
7年 前 – Google

8

Clean and comfortable. Nice and helpful staff. Rooms seemed a little small

David Flanders
7年 前 – Google

7

Great for the conference but not central to the city. There is a metro station near the hotel to get to the city centre easily.

Michiel Debel
7年 前 – Google

5

Outdated rooms, not very friendly staff. Hotel can be very busy, so be prepared to wait a long time at reception. Don't trust the wake up call, half of the time I didn't get one. Nice fitness room and pool

Annie Trang
7年 前 – Google

9

Friendly, helpful, has a lot to offer. They check pin you twice a day to see if you need anything. Free water bottles. Shuttle takes you into the city and airport for 7 euros each way. Walking distance to the metro station (10 minutes).

Stefano Del Corno
7年 前 – Google

5

An old glory still fighting the race. The hotel is pretty old and the rooms (at least mine) show the traces of the time... Overall a good structure, but a bad place. Nice and polished surface but if you scratch it you can see details revealing the age. Good dinner and fabulous breakfast.

Stefano
7年 前 – Google

6

Good for SPG member; it is a decent option in Rome to get points. Located outside of the centre but close to Eur and palazzo dei congressi

R. W.
7年 前 – Google

7

Stayed here through the Starwood Resorts program. We brought family along. The room was clean. There appears to be an entire floor dedicated to Starwood members. The biggest qualm with us is that we must have a good sound isolation in order to get a good night's rest - and that's what we got at the Sheraton in Rome. We'd recommend to others. Front desk staff were nice and communicative. They spoke English. Breakfast was good as well.

Emanuel Barros
7年 前 – Google

5

Good Breakfast and staff was very friendly. But it's strange that a 5 start hotel don't have room service during night. Only pre made sandwiches, not even a toast! Room's are getting very old.

J-M Erlendson
7年 前 – Google

8

I was expecting something a lot more "European Style" - small rooms/bathrooms, old fixtures, poor amenities, but instead I got quite a nice hotel, large rooms with a delicious breakfast at a reasonable price! They offer convenient shuttles to-and-from downtown and the airport at a reasonable price, and are within 15 mins walk of the EUR downtown, which is full of nice shopping and restaurants. Biggest downside - it's 20-30 mins to get downtown, making each day trip a commitment, but I'd take the trade again in a heartbeat.

Alex Leicester
7年 前 – Google

8

Expensive food and drink and staff a bit quick to clear plates etc, but overall a good place to stay

Channi Singh
7年 前 – Google

4

I switched three rooms because the rooms smelled of horrible smoke. I told the hotel and they barely had any solutions other than ask me if I wanted to switch rooms again. Ridiculous. Hopefully they improve after seeing this.

Carl Edwards
8年 前 – Google

7

Staff all friendly, helpful and professional. Great quality restaurant and bar. Club lounge is great.

Ashley Gardner
8年 前 – Google

6

The rooms were nice, however the light system was very confusing. Check-in took forever. We were exhausted from traveling and it would have been nice if they had water out for their guests during the 30-45 minute check-in period. We were also peeved to learn that, contrary to what the website said, there were no laundry facilities. We had to do our laundry in the sink/bathtub. Finally, I ordered room service. The order came quickly, but the man might have been in a hurry because he burst in the minute I opened the door (no hello or anything), set the food down, shoved the receipt in my face to sign, then ripped the copy out of my hand and nearly missed the €2 I was holding in my hand for him. He could have been understaffed or having a bad day, but either way he came off very rude and I was put off by it.

Morten Pedersen
8年 前 – Google

7

We visited the Hotel for its Pool facilities as our Hotel in the middle of rome didn't have any. The pool and poolbar is nice, and while not quite a bargain still affordable at 20 euro for outside guests. There is access to the most important facilities, however the free wi-fi weren't sufficiently strong to be reached at our sunbeds, and the lockers were fairly few so we had to keep all our stuff at the sunbeds. Despite this the hotel provided a nice day at the pool at an accessible price.
The location is a bit remote, but only 10 minutes walk from a metro station.

Peter Smith
8年 前 – Google

6

When choosing this hotel the important thing was the pool and it was a good choice! The swimming pool is like none other in Rome: it is nice, relaxing, tropic and overall great! The hotel is a bit dark and oldfashioned, far from the center of Rome, breakfast not ideal but other than that food is pretty tasty! Service at the swimming pool was great, but other than that is average. Overall I would recommend it because of the fantastic pool and the fact that it is very close to the airport!

Avleen Vig
8年 前 – Google

8

An ok hotel.
Getting into the city can be a little awkward. You either take the hotel shuttle for €10 for a round trip each, or you walk 15 minutes in to the metro stop and ride for 30 minutes.

I wouldn't say the location is inconvenient, but if you're with kids, if it's certainly less convenient than staying in the city centre.

On the plus side, the staff are very nice. The rooms are comfortable. The price is reasonable. And there is a really nice pool!

Agnes Hung
9年 前 – Google

10

I have to say thank you to the staff, they do care the guest! Cuz I walk from subway along, I was standing on the high way and forgot how to walk back to hotel. At the time, I saw the shuttle it reminds me the way. After I back to hotel, the door man told me his colleague just called them that he saw me and want to drive back to pick me up!!!! How sweet he is, and he guess that I might be their guest. I'm glad that staff do care me. I'm so impressed.

Steve Kingfisher
9年 前 – Google

7

The Sheraton Roma Hotel & Conference Center is located close to the EUR Magliana area of Rome. This is a 4 Star hotel with conference centre, leisure facilities and hotel rooms that meet the expectations of a 4 star hotel.

We arrived from Leonardo da Vinci International Airport by bus and the walk from EUR Magliana station was unpleasant-having to navigate major roads with very few footpaths with heavy luggage. We got a taxi on the way back to Rome Ciampino airport and that option was far more comfortable! We chose this hotel as part of a short break and having visited Rome previously the plan was to have a few days relaxing holiday making use of the hotel facilities and a few trips to Rome rather than spending most time in Rome city centre.

There is a hotel shuttle bus to Rome at discounted rates for hotel guests but this only runs till 22:00 so if you plan to spend most of your time in Rome book a hotel nearer the centre.

The check in was smooth and professional-the staff were slightly over-professional with a slight edge as can be the way with some 4 Star hotels-a warmer approach would have been welcome.

We were upgraded from a Classic Room to a Superior Room and while this was pleasant enough there was nothing too exciting.

The lobby area is smart as is the hotel bar. We used room service and enjoyed a lovely fresh fruit platter delivered quickly to the room. The outdoor swimming pool area was pleasant enough although slightly cool in September!

Would say that the room rate is slightly over-priced in view of the uninspiring room standard and lack of proximity to Rome.

However if you are attending a conference or event or a stop over before/after a flight then the hotel is a good option if you are looking for a 4 star property.

Michael Cain
10年 前 – Google

7

The rooms are spacious and clean, and my wife and I had good service at the front desk and from the bar. A fabulous breakfast each morning at our leisure was included with our stay. We enjoyed walking the path the circles the perimeter of the property. We had to travel a few miles for the nearest market, and we were gouged for the cost of internet in our room-- we consider the grossly over-priced and restricted access to the internet a significant flaw in value of our stay.

Dana Corbett
11年 前 – Google

5

The room was clean and the staff was exceptionally friendly. Unfortunately, the air conditioning didn't work. They did send a technician to fix it, but it didn't really help. They do not have regular pool hours and only open it if they think it's a nice day. So, if you're paying the extra money to make sure you have a hotel with a pool, then this is not the hotel for you. I do not recommend the restaurant. Although they do serve gluten-free food, it is very expensive and just doesn't taste good. There are many cafes to be found in the city that are 1/4 the price and 10 times the quality. The hotel advertises that you can receive a voucher for 5 euro off food and beverage if you don't get clean linens everyday, which we attempted to utilize only to find out the voucher can't be used. The hotel advertises free parking and they have it, for 15-20 cars. If you aren't lucky enough to find a free spot, you can always just pay for it. All in all, it wasn't a terrible experience. The hotel is adequate and the room was clean. I probably wouldn't stay with them again because it was a bit too pricey for what you really get,